On-Site IT Support Technician (Windows/macOS) – Belgium

Bcic Swiss Gmbh

Henegouwen

Hybrid

EUR 32,000 - 52,000

Full time

10 hours ago

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Job summary

BCIC Swiss GmbH, also known as Best Connect International Company, is seeking an IT Support Specialist for a full-time on-site role in Belgium. You will deliver 1st and 2nd line on-site support, troubleshoot hardware, software, and network issues, and assist with Windows and Office configurations.

The ideal candidate has several years of IT user support experience, strong hardware/software knowledge, and excellent communication in English.

Qualifications

Currently residing in or near Belgium.
Valid Belgium work permit.
Fluent in local language; good English communication.
Several years in IT user support or service desk.
Strong knowledge of IT hardware, software and troubleshooting.
Excellent communication and problem-solving skills.
Ability to work independently and professionally in an onsite environment.

Responsibilities

Provide 1st and 2nd level onsite IT support to end users.
Troubleshoot hardware, software, and network connectivity issues.
Install, configure, and support Windows operating systems and Microsoft Office applications.
Support business applications and IT-related user issues.
Configure and troubleshoot printers, peripherals, laptops, and desktops.
Perform preventive maintenance and basic remedial troubleshooting.
Maintain accurate ticket documentation and provide timely status updates.
Coordinate with internal teams and third-party vendors when required.
Support network, server, telecom, and other IT environments as needed.