On-Site IT Lead & End-User Support Engineer

ATG Europe; Libin; On-site; EUR 55,000 - 80,000; Full time

Job summary

ATG Europe, on behalf of the European Space Agency, seeks a Lead IT Technician for its Redu, Belgium location. This on-site role requires strong IT support across mobile, office, and networking areas, plus deployment and maintenance of workstations and peripherals.

The successful candidate will be employed by ATG Europe and must pass security screening. Fluency in English and working knowledge of French are essential, as is EU work eligibility and presence on-site five days a week.

Qualifications

• Essential IT background with practical training in information technology.
• Strong English and working French language capabilities.
• Experience in an international environment is advantageous.
• Ability to lead a small team and provide customer-focused support.

Responsibilities

• Provide 1st and 2nd line support on-site and remotely as required.
• Handle mobile devices, printers, and corporate applications (SAP, Adobe, MS Office, encryption tools).
• Deploy and maintain workstations (PCs/laptops) and devices, including upgrades.
• Maintain Knowledge Base and procedures; assist users in using corporate services.
• Occasionally work outside regular hours and participate in security screening.

Skills

English fluency

French knowledge

Team leadership experience

Proactive, customer-focused

EU work eligibility

Willing to work outside hours

Education

Vocational IT training

Bachelor’s degree in IT

Tools

MAC experience

IBM Notes Client

Office 365

LAN/WiFi basics

Job description

ATG Europe, on behalf of the European Space Agency, seeks a Lead IT Technician for its Redu, Belgium location. This on-site role requires strong IT support across mobile, office, and networking areas, plus deployment and maintenance of workstations and peripherals.

The successful candidate will be employed by ATG Europe and must pass security screening. Fluency in English and working knowledge of French are essential, as is EU work eligibility and presence on-site five days a week.