Maritime Admin Support

GTS Ghent; Gent; Remote; EUR 42,000 - 52,000; Full time

Benefits offered by this job

Hospitalization insurance

Group insurance

Meal vouchers

Professional development opportunities

Job summary

GTS Ghent is looking for a Maritime Administrative Support professional to strengthen our liquid bulk operations at the Port of Ghent. You will handle on-site administrative follow-up, process shipping documents, nominations, and stock reports.

You will communicate with customers, shipping companies, and drivers, perform unit conversions, and contribute to process improvements. A degree or equivalent experience plus 3 years in admin is expected; Dutch/English fluency and French a plus.

Qualifications

• Bachelor's degree or equivalent professional experience.
• At least 3 years in an administrative role.
• Experience in liquid terminals, oil/chemical storage, or oil terminals preferred.
• Extensive knowledge of the maritime sector and liquid bulk operations.
• Strong numerical accuracy and ability to perform unit conversions.
• Proficient with Excel, Word and Outlook.
• Fluent in Dutch and English; French a plus.

Responsibilities

• Oversee complete administrative follow-up of all on-site operational activities.
• Process and verify maritime shipping documents and nominations.
• Manage operational files from A to Z and provide invoicing input.
• Serve as main point of contact for customers, shippers and agents.
• Welcome and direct truck drivers, contractors and suppliers on site.
• Prepare daily terminal activity reports and monitor stock levels.
• Verify figures and perform measurements and unit conversions.
• Contribute ideas for process optimisation and continuous improvement.

Skills

Numerical accuracy

Attention to detail

Ownership

Structured workstyle

Problem solving

Communication skills

Education

Bachelor's degree or equivalent

Tools

Excel

Word

Outlook

Job description

Are you someone who excels in accuracy and enjoys taking responsibility? Then you might be the Maritime Administrative Support professional we are looking for! In this role, you will play a key part in the maritime administrative operations supporting our liquid bulk activities at the Port of Ghent.

Tasks and Responsibilities:

You are responsible for the complete administrative follow-up of all operational activities on site, with a focus on processing and verifying maritime shipping documents, pre- and post-operation nominations, managing operational files from A to Z, providing invoicing input, and handling complaints. All activities are managed through the terminal management system.

You accurately manage customs documents, such as T1 and T2 documents, and ensure they are correctly processed in the relevant systems and registers.

You act as the main point of contact for customers, shipping companies, and agents, maintaining daily communication by phone and email.

You welcome and assist truck drivers, contractors, and suppliers, ensuring smooth traffic flow and directing them to the appropriate locations on site.

You prepare daily reports on terminal activities and monitor stock levels using the terminal management system.

You verify figures, perform calculations and conversions between different units of measurement (MT, Ltr15, etc.), and maintain an overview of administrative processes.

You contribute ideas for process optimisation and actively support continuous improvement.

Your Profile:

A bachelor's degree or equivalent professional experience.

At least 3 years of experience in an administrative role, preferably within liquid terminals, oil and chemical storage facilities, or oil terminals.

Extensive knowledge of the maritime sector and the operations of the liquid bulk industry is essential.

You are comfortable performing calculations and conversions between different units of measurement and have a strong eye for numerical accuracy.

You have a good working knowledge of Excel, Word, and Outlook.

You work in a structured, meticulous, and detail-oriented manner, with a strong focus on quality.

You communicate fluently and professionally, both internally and externally, and have an excellent command of Dutch and English. You also have a good working knowledge of French, enabling you to communicate effectively with French-speaking contacts.

You have strong logical and problem-solving skills, take initiative, and demonstrate a strong sense of ownership.

Experience with liquid stock management in the (petro)chemical industry and knowledge of customs regulations are considered strong assets.

Experience working at a terminal or as an inspector or customer service (CS) professional in the (petro)chemical industry is an additional advantage.

Our Offer:

• A challenging position within a dynamic company, featuring a family-oriented and flat organizational culture where initiative, consultation, and team spirit are encouraged.
• A permanent employee contract with a competitive salary package and attractive extra-legal benefits (hospitalization insurance for you and your family, group insurance, meal vouchers).
• Opportunities for professional development and training.