International Payments Agent

Axis Group; Brussel; Hybride; EUR 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

Meal vouchers

Health insurance

Mobility budget

Company car / mobility budget after 1y

Partial teleworking

ADV days included

Résumé du poste

Axis Group in Brussels is seeking an International Payments Agent to manage international transactions for a diverse client base, including corporations and individuals. You will process payments, monitor the payment chain, and resolve issues with a proactive, client-focused mindset.

Fluent Dutch, French and English are required, with strong analytical skills and knowledge of Correspondent Banking, SWIFT and international payment systems.

Qualifications

• Proactive and upbeat attitude fostering teamwork.
• Client-focused approach prioritizing client needs and exploring innovative solutions.
• Strong analytical capabilities with attention to detail.
• Exceptional verbal and written communication in Dutch, French, and English.
• Fundamental understanding of Correspondent Banking and familiarity with SWIFT and international payment systems.

Responsabilités

• You handle the processing and follow-up of payments, files, and inquiries linked to international transactions for a diverse range of clients, including corporations, small and medium enterprises, and individual consumers;
• You oversee and monitor the payment chain to guarantee the accurate execution of international transfers;
• You analyze payment files and gather essential information to pinpoint the source of any issues that may arise;
• You collaborate effectively with various stakeholders involved in the payment process, both within the organization and externally, to address and resolve requests, including cases involving non-receipt of funds or discrepancies;
• You ensure clear communication and timely responses to all parties concerned to facilitate smooth operations and enhance customer satisfaction.

Description du poste

Join a dynamic team as an International Payments Agent, where your expertise in managing international transactions will make a real impact! In this role, you'll be the key to ensuring seamless payment processes for a diverse clientele, tackling challenges with analytical precision and client-focused solutions. If you have a proactive attitude and exceptional communication skills in Dutch, French, and English, we want to hear from you! Enjoy a competitive salary, generous benefits including meal vouchers and a mobility budget, and the flexibility of partial teleworking. Embrace this exciting opportunity to grow your career in international finance!

• You handle the processing and follow-up of payments, files, and inquiries linked to international transactions for a diverse range of clients, including corporations, small and medium enterprises, and individual consumers;
• You oversee and monitor the payment chain to guarantee the accurate execution of international transfers;
• You analyze payment files and gather essential information to pinpoint the source of any issues that may arise;
• You collaborate effectively with various stakeholders involved in the payment process, both within the organization and externally, to address and resolve requests, including cases involving non-receipt of funds or discrepancies;
• You ensure clear communication and timely responses to all parties concerned to facilitate smooth operations and enhance customer satisfaction.

• A proactive and upbeat attitude, fostering a sense of teamwork and encouraging peers to reach their goals;
• A client-focused approach, consistently prioritizing the needs and preferences of clients while exploring innovative solutions in a multifaceted environment;
• Strong analytical capabilities with a keen eye for detail, ensuring thorough assessment and accurate execution of tasks;
• Exceptional verbal and written communication skills in Dutch, French, and English, facilitating clear and effective interactions;
• Fundamental understanding of Correspondent Banking, as well as familiarity with SWIFT and international payment systems.

• As a consultant, we offer you a permanent contract with the following benefits;
• Attractive gross salary;
• Flat-rate expense allowance;
• Meal vouchers;
• Health and group insurance;
• A car or mobility budget after 1 year of activity;
• 12 ADV days on top of the statutory 20 days;
• Partial teleworking.