French Customer Experience Specialist (Onsite)

BlueView Talent; Henegouwen; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Meal allowance

Health and life insurance

Relocation package

Onsite work

Competitive salary

Job summary

BlueView Talent in Belgium is seeking a Customer Specialist to be the first point of contact for customers, delivering professional support across inquiries, orders, accounts, products, services, and general requests.

You will work across phone, email, chat, and digital channels to understand needs and provide effective solutions, ensuring a smooth experience from first contact to resolution.

Qualifications

• Fluent in French (C1/C2) and English (B2) required.
• EU citizenship or Portuguese residency required.
• Strong analytical, creative, and communication abilities.

Responsibilities

• Provide friendly, professional customer support via multiple channels (phone, email, chat).
• Assist customers with inquiries related to orders, accounts, products and services.
• Understand customer needs and provide clear, accurate information.

Skills

French language (C1/C2)

English (B2)

Job description

BlueView Talent in Belgium is seeking a Customer Specialist to be the first point of contact for customers, delivering professional support across inquiries, orders, accounts, products, services, and general requests.

You will work across phone, email, chat, and digital channels to understand needs and provide effective solutions, ensuring a smooth experience from first contact to resolution.