Facility Management Assistant

Manpower Group; Zaventem; Sur place; EUR 32 000 - 45 000; Plein temps

Résumé du poste

Manpower Group is seeking a Facility Management Assistant to coordinate administrative and operational tasks for an office building in Brussels. The role involves handling service tickets, incidents, and ensuring compliance with internal procedures and standards.

You will act as the main liaison with occupants, suppliers, and external partners, support budget tracking, and contribute to cost-saving opportunities while delivering high-quality service to employees and visitors.

Qualifications

• Excellent command of French and English; Dutch is a strong asset.
• Higher education in administration, facility management, business management, real estate or equivalent.
• Experience in facility/property/office management or similar admin role.
• Strong organizational skills and ability to manage multiple files.

Responsabilités

• Monitoring intervention requests and service tickets through internal systems.
• Ensuring resolution of incidents and issues reported by building occupants.
• Coordinating activities related to security, prevention and business continuity.
• Managing supplier and service provider coordination and monitoring service delivery.

Connaissances

French & English

Dutch asset

Strong organizational skills

Formation

Higher education degree in admin/ FM/ real estate

Outils

Management software

Standard IT tools

Description du poste

Client Description:

Do you enjoy supporting others, organizing activities, and coordinating interactions between multiple stakeholders? Look no further!

For our client, an international company specialized in corporate real estate management and related services, we are currently looking for a Facility Management Assistant who can coordinate the administrative and operational aspects of managing an office building located in Brussels.

Job Description:

In this role, you will be responsible for:

Administrative and Operational Management

• Monitoring intervention requests and service tickets through internal systems.
• Ensuring the resolution of incidents and issues reported by building occupants.
• Guaranteeing compliance with internal procedures, quality standards, and regulatory requirements.
• Assisting in the coordination of activities related to security, prevention, and business continuity.

Supplier and Service Provider Coordination

• Acting as the main point of contact between occupants, suppliers, and external partners.
• Monitoring service delivery and assessing the quality of services provided.
• Collaborating with suppliers to ensure compliance with contractual commitments.
• Contributing to the search for solutions aimed at improving services and controlling costs.

Financial Follow-up

• Reviewing and monitoring invoices, purchase orders, and administrative files related to service providers.
• Supporting budget follow-up and identifying cost-saving opportunities.
• Processing and tracking financial data related to Facility Management activities.

Customer Relations and Internal Support

• Delivering a high-quality service to employees and visitors.
• Responding to requests and directing stakeholders to the appropriate solutions.
• Maintaining smooth communication with the various internal and external stakeholders.

Candidate Profile:

Do you have the following knowledge, skills, and qualities? Then you may be the person we are looking for!

• Excellent command of French and English. Knowledge of Dutch is a strong asset.
• Higher education degree in administration, facility management, business management, real estate, or an equivalent field.
• Initial experience in Facility Management, property management, office management, or a similar administrative role.
• Strong organizational skills and the ability to manage multiple files simultaneously.
• Comfortable interacting with suppliers and internal clients.
• Good understanding of financial and administrative processes.
• Proficiency in standard IT tools and the ability to work with management software.
• Solution-oriented mindset, strong customer service attitude, and excellent communication skills.
• Ability to work independently while collaborating effectively with different teams.

What Client Offers:

Our client offers:

• A temporary replacement assignment.
• Potential for long-term employment depending on business needs.
• An attractive salary package based on experience, complemented by extra-legal benefits.
• A varied position combining coordination, administrative management, and supplier relations.
• An international and stimulating working environment.
• Support and integration within an experienced team.
• Learning and professional development opportunities.
• A Brussels-based position with regular interactions with a variety of internal and external stakeholders.