Receptionist & Facility Officer

Unique Belgium; Brussel Hoofdstad; Sur place; EUR 27 000 - 36 000; Plein temps

Résumé du poste

Unique Belgium, an international organization based in Brussels, is seeking a Receptionist & Facility Officer to be the first point of contact for members and visitors and to support the smooth day-to-day operation of the office.

The role covers reception, office coordination, facilities and event support, ensuring a professional, safe and welcoming environment. Reports to the Facility Manager and involves coordinating meetings, room setups and liaising with suppliers.

Qualifications

• High school diploma or equivalent.
• 1-3 years of relevant experience in reception, office services, facilities or similar role.
• Strong knowledge of Microsoft Office and collaboration tools (Word, Excel, Teams, Outlook, SharePoint).
• Excellent written and spoken English; French and/or Dutch a plus.
• Strong communication and interpersonal skills, service‑m orientated.
• Able to plan, prioritize and manage multiple tasks simultaneously.

Responsabilités

• Act as the main point of contact for members and visitors.
• Welcome visitors professionally and friendly.
• Manage reception and visitor-related processes.
• Coordinate office services such as catering, mailroom and archives.
• Provide logistical support for on-site meetings and events.
• Coordinate with internal teams and external suppliers.

Connaissances

English proficiency

French/Dutch language

Microsoft Office

Interpersonal skills

Administrative organization

Formation

High school diploma or equivalent

Outils

Microsoft Office

SharePoint/Teams/Outlook

Description du poste

We are currently looking for a Receptionist & Facility Officer to join the team of an international organization based in Brussels.

As Receptionist & Facility Officer, you will be the first point of contact for members and visitors while supporting the smooth day-to-day operation of the office. This is a varied role combining reception, office coordination, facilities and event support.

You will help ensure that the office runs smoothly and that employees, members and visitors enjoy a professional, safe and welcoming working environment.

You will report directly to the Facility Manager.

Your responsibilities

• Act as the main point of contact for members and visitors.
• Welcome visitors in a professional and friendly manner.
• Manage reception and visitor-related processes.
• Ensure a positive experience for employees, members and guests.

Office & Facility Management

• Carry out daily office checks to ensure that workspaces are clean, functional and ready for use.
• Coordinate practical office services such as catering, stationery, mailroom and archives.
• Ensure essential office resources are available when needed.
• Coordinate room set-up and related services.
• Provide logistical support for on-site meetings and events.
• Coordinate with internal teams and external suppliers when required.
• Coordinate preventive and reactive maintenance activities.
• Follow up on electrical systems, HVAC, access control, alarms, audiovisual systems and other key equipment.
• Liaise with external service providers and ensure issues are followed up appropriately.

Facility Projects

• Support practical facility-related projects.
• Assist with storage management and furniture inventory.
• Contribute to the efficient use of office space and resources.
• High school diploma or equivalent level gained through professional experience.
• 1-3 years of relevant experience in reception, office services, facilities or a similar role.
• Good knowledge of Microsoft Office and collaboration tools, including Word, Excel, Teams, Outlook and SharePoint.
• Excellent written and spoken English.
• Good command of French and/or Dutch.
• Strong communication and interpersonal skills.
• Service-oriented, approachable and comfortable interacting with different audiences.
• Reliable, responsible and able to follow procedures and commitments.
• Good organizational and problem-solving skills.
• Able to plan, prioritize and manage several tasks simultaneously.
• Comfortable working both independently and as part of a team.
• Willing and available to work from the office five days a week, Monday to Friday.

What we're looking for

We are looking for someone who is proactive, hands-on and service-minded, with a positive attitude and a strong sense of responsibility.

You enjoy being the person who makes sure everything is running smoothly behind the scenes, while remaining the welcoming face of the organization.

Experience in an international or multicultural environment is an advantage.