Enterprise Strategic Account Manager - Dutch (SaaS & Growth)

Apicbase; Antwerpen; On-site; EUR 90,000 - 120,000; Full time

Job summary

Apicbase in Antwerp is seeking a Dutch-speaking Strategic Account Manager, Enterprise, to lead relationships with key restaurant and hotel chains and to maximize value from Apicbase’s platform.

You will plan account meetings, identify expansion opportunities, coordinate product demonstrations, and collaborate with sales, customer success, product and marketing to drive adoption across multiple locations.

Qualifications

• Proven experience in account management, customer success, or a commercial role in SaaS or hospitality tech.
• Able to grow an account strategically, not just maintain it.
• Data-driven with dashboards, KPIs and business insights to back recommendations.
• Experience with large implementations and multiple stakeholders.
• Strong stakeholder management and ability to align different interests.

Responsibilities

• Manage and grow relationships with enterprise F&B customers across locations.
• Lead account meetings, identify expansion opportunities and coordinate product demonstrations.
• Collaborate with sales, customer success, product and marketing to drive adoption and successful rollouts.
• Monitor account performance and prepare forecasts and reports.

Skills

Account management

Customer success

SaaS experience

Data-driven

Stakeholder management

Scale-up mindset

Dutch native

English skills

Job description

Apicbase in Antwerp is seeking a Dutch-speaking Strategic Account Manager, Enterprise, to lead relationships with key restaurant and hotel chains and to maximize value from Apicbase’s platform.

You will plan account meetings, identify expansion opportunities, coordinate product demonstrations, and collaborate with sales, customer success, product and marketing to drive adoption across multiple locations.