Strategic Consultant - Enterprise (Dutch speaking)

APICBASE; Antwerpen; Hybride; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Apicbase is seeking a Strategic Account Manager to own a portfolio of key enterprise accounts in the hospitality and food & beverage SaaS space. You will act as a trusted advisor, leverage data to demonstrate ROI, and drive adoption and expansion across client organizations.

You will engage senior stakeholders across operations, finance, and C-level, conduct health checks and business reviews, and onboard new clients in multi-stakeholder environments, while spotting risks and opportunities to

Responsabilités

• Own a portfolio of key accounts and act as the strategic partner your clients didn’t know they needed.
• Retain and grow the client portfolio through proactive business reviews, health checks, and risk/opportunity tracking.
• Upsell and expand accounts by understanding clients' strategic goals and linking them to Apicbase value.
• Engage senior stakeholders across operations, finance, and C-level and conduct multi-stakeholder onboarding for enterprise clients.
• Drive adoption through platform insights, usage metrics, and KPIs to demonstrate ROI.

Description du poste

Apicbase is a fast-growing SaaS scale-up on a mission to transform how the hospitality and food & beverage industry manages its operations. Our platform is trusted by the world's most ambitious restaurant groups, hotel chains, and foodservice operators and we're just getting started. We're looking for a Strategic Account Manager who thrives in a high-growth environment, thinks commercially, works data-driven, and knows how to build lasting strategic partnerships with enterprise clients.

Your Role

You own a portfolio of key accounts and you take that ownership seriously. You're the strategic partner your clients didn't know they needed, and you make sure they always do. Embrace an agentic way of working: you leverage AI tools and automation to work smarter, move faster, and deliver more value to your clients and your team. Act as a trusted advisor not just a point of contact. You think ahead, flag challenges before they become issues, and bring solutions to the table. Retain and grow your client portfolio through proactive business reviews, health checks, and a sharp eye for risk and opportunity alike. Upsell and expand accounts by understanding your clients' strategic goals and connecting them to the full value of the Apicbase platform. Engage senior stakeholders across operations, finance, and C-level — you're comfortable holding strategic conversations at every level of an organization. Onboard and implement new enterprise clients with confidence, navigating complex setups and multi-stakeholder environments from day one. Drive adoption through data: you use platform insights, usage metrics, and KPIs to guide conversations and demonstrate ROI.