Dutch-Speaking Customer Support - Lisbon (Rotations)

RDN Cons; Brussel; On-site; EUR 19,000 - 28,000; Full time

Job summary

100Hires, Inc. is hiring a Dutch-speaking Customer Support specialist in Lisbon to assist small and medium-sized business customers using our online services and digital advertising tools.

You will handle inquiries via phone, email and chat, help with account setup and product usage, and resolve basic technical issues. The role requires fluency in Dutch and good English, strong communication, and the ability to work independently.

Qualifications

• Fluent Dutch (spoken and written).
• Good English for internal communication.
• Excellent communication and a customer-oriented attitude.
• Strong problem-solving skills.
• Ability to work independently and manage customer inquiries effectively.
• Entry-level candidates are welcome.

Responsibilities

• Support customers via phone, email and chat.
• Assist with account setup and product usage.
• Help customers resolve basic technical and account-related issues.
• Guide clients in using online tools and services effectively.
• Identify recurring issues and provide appropriate solutions.
• Share customer feedback with relevant teams.
• Deliver a professional and positive customer experience.

Skills

Dutch language

English language

Strong communication

Problem solving

Independent work

Rotational shifts

Education

High school diploma or equivalent

Job description

100Hires, Inc. is hiring a Dutch-speaking Customer Support specialist in Lisbon to assist small and medium-sized business customers using our online services and digital advertising tools.

You will handle inquiries via phone, email and chat, help with account setup and product usage, and resolve basic technical issues. The role requires fluency in Dutch and good English, strong communication, and the ability to work independently.