Dutch-Speaking Customer Support in Lisbon

RDN CONS; West-Vlaanderen; Vor Ort; EUR 19.000 - 26.000; Vollzeit

Zusammenfassung

RDN CONS in Lisbon is seeking a Dutch-speaking customer support professional to join an international team delivering online services and digital solutions.

If you enjoy helping people, communicating across cultures and want to grow in an international environment, this is a great entry-level opportunity with training and career development, including rotational shifts and evenings/weekends onsite.

Qualifikationen

• Fluent Dutch, written and spoken.
• Good English for internal communication.
• Comfortable with digital tools and online platforms.
• Strong communication and customer‑oriented attitude.
• High school diploma or equivalent.
• Willingness to work rotating shifts, including evenings and weekends.
• Availability to work onsite in Lisbon.

Aufgaben

• Supporting customers via phone, email and chat
• Assisting with account setup, product usage and general enquiries
• Helping customers resolve basic technical and account-related issues
• Guiding clients in using online tools and services effectively
• Identifying recurring issues and providing appropriate solutions
• Sharing customer feedback and insights with the relevant teams
• Providing a professional and positive customer experience

Kenntnisse

Dutch language

English proficiency

Digital tools

Communication skills

Problem solving

Independent work

Customer service experience

Rotational shifts

Ausbildung

High school diploma or equivalent

Jobbeschreibung

RDN CONS in Lisbon is seeking a Dutch-speaking customer support professional to join an international team delivering online services and digital solutions.

If you enjoy helping people, communicating across cultures and want to grow in an international environment, this is a great entry-level opportunity with training and career development, including rotational shifts and evenings/weekends onsite.