Dutch-Speaking Support Specialist in Lisbon (Relocation)

FH Collective Academy; Brussel Hoofdstad; Hybrid; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Flight to Lisbon

Accommodation provided

Private health insurance

Paid training

Holiday & Christmas bonuses

Job summary

FH Collective Academy in Lisbon seeks a Dutch-speaking Customer Support Specialist to assist Dutch customers by phone, email, or chat. Relocation support is provided, including flight tickets and accommodation options to settle into Portugal.

Role offers a clear path into an international BPO environment with pay options for on-site or remote work within Portugal. You’ll join a diverse team focused on helpful, human-centered support.

Qualifications

• Dutch fluency (C1/C2) and good English level.
• Strong communication skills for customer support.
• Ability to assist customers via phone, email, or chat.

Responsibilities

• Be the main point of contact for Dutch-speaking customers via phone, email, or chat.
• Provide genuine, empathetic support to resolve day-to-day questions.
• Collaborate with an international team to ensure high-quality service.

Skills

Dutch fluency

English proficiency

Communication skills

Job description

FH Collective Academy in Lisbon seeks a Dutch-speaking Customer Support Specialist to assist Dutch customers by phone, email, or chat. Relocation support is provided, including flight tickets and accommodation options to settle into Portugal.

Role offers a clear path into an international BPO environment with pay options for on-site or remote work within Portugal. You’ll join a diverse team focused on helpful, human-centered support.