Dutch-Speaking Customer Care Expert - Greece

WW Talents; Ninove; On-site; EUR 18,000 - 21,000; Full time

Benefits offered by this job

Relocation package

Bonuses

Transportation support

Training and onboarding

International environment

Job summary

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams in Athens or Thessaloniki, Greece. On-site role with a 14-month salary structure, offering Dutch at C1 and English at B2-C1. Applicants must have legal right to work in Greece; visa sponsorship is not available.

You will handle inquiries via phone, email and chat, troubleshoot issues, and use CRM tools. The package includes relocation support, training, and opportunities for professional development in an

Qualifications

• Dutch at C1 level, both written and spoken.
• English at B2–C1 level, depending on the project.
• Strong communication and active listening.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented.
• Comfortable with computers and CRM systems.

Responsibilities

• Handle inquiries via phone, email, and chat.
• Provide accurate and professional customer support.
• Troubleshoot product, service, account, payment, or technical issues.
• Assist with deliveries, repairs, refunds, and claims.
• Explain product and service information clearly to customers.
• Manage interactions and case information using CRM systems and internal tools.
• Escalate complex issues when necessary and follow up until resolution.
• Maintain accurate documentation and meet quality and performance targets.

Skills

Dutch proficiency (C1)

English proficiency (B2-C1)

Strong communication

Problem solving

Multitasking

Customer focus

CRM systems

Tools

CRM systems

Job description

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams in Athens or Thessaloniki, Greece. On-site role with a 14-month salary structure, offering Dutch at C1 and English at B2-C1. Applicants must have legal right to work in Greece; visa sponsorship is not available.

You will handle inquiries via phone, email and chat, troubleshoot issues, and use CRM tools. The package includes relocation support, training, and opportunities for professional development in an