Dutch-Speaking After-Sales & Tech Support Specialist

CB Talents SP; Brussel Hoofdstad; Hybrid; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation support

Monthly productivity bonus

Training bonus

Retention bonus

Transportation allowance

Career growth paths

Job summary

Cross Border Talents in Greece is seeking Dutch-speaking Customer Experts to join an international support team in Athens, Thessaloniki, or Remote within Greece.

You will be the first contact for Dutch-speaking customers, assisting with after-sales inquiries, order issues, and technical support across leading brands. Comprehensive onboarding provided.

This full-time eight-month contract offers a base of €1,300–€1,500 gross per month, plus bonuses and relocation support, with potential extension.

Qualifications

• Native or C1 level Dutch language required.
• English minimum B2 level for internal tools and training.
• Strong written and verbal communication with problem solving.
• Ability to multitask across multiple software systems.
• Typing speed at least 25 WPM.
• Onboarding provided; customer service experience is a plus.

Responsibilities

• First point of contact for Dutch-speaking customers via phone, chat and email with empathy and solutions.
• Handle after-sales inquiries: order status, delivery, damaged items, exchanges and invoices.
• Troubleshoot product, devices and digital services issues.
• Process refunds, claims and complaints; coordinate repairs or service appointments; escalate when needed.
• Document all interactions accurately in CRM systems.

Skills

Dutch language

English proficiency

Communication

Problem solving

Calm under pressure

Multitasking

Tools

CRM systems

PC knowledge

Typing 25 WPM

Job description

Cross Border Talents in Greece is seeking Dutch-speaking Customer Experts to join an international support team in Athens, Thessaloniki, or Remote within Greece.

You will be the first contact for Dutch-speaking customers, assisting with after-sales inquiries, order issues, and technical support across leading brands. Comprehensive onboarding provided.

This full-time eight-month contract offers a base of €1,300–€1,500 gross per month, plus bonuses and relocation support, with potential extension.