Remote Dutch Customer Service Specialist in Greece

Cross Border Talents; Vlaams-Brabant; A distancia; EUR 15.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Structured training and onboarding

International team and development

Well-being support

Descripción de la vacante

Cross Border Talents is seeking a Dutch-speaking customer service professional to support inquiries by phone, email, and chat. This role is remote within Greece, with relocation required for candidates based outside Greece.

The position offers a base salary of €1,300–€1,500 gross per month, paid 14 times per year, plus performance bonuses on selected projects. Work is five days a week, eight hours per day, with two rotating days off, and relocation support is provided.

Formación

• Dutch proficiency at C1 level or higher, both written and spoken.
• English proficiency at B2 level or higher. Some projects require C1.
• Strong communication, active listening, and problem-solving skills.
• Confidence using computers, CRM systems, and other digital tools.

Responsabilidades

• Respond to customer inquiries in Dutch by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate.
• Follow service procedures and meet quality standards.

Conocimientos

Dutch language proficiency

Active listening

Problem-solving

Customer communication

Herramientas

CRM software

Computer literacy

Descripción del empleo

Cross Border Talents is seeking a Dutch-speaking customer service professional to support inquiries by phone, email, and chat. This role is remote within Greece, with relocation required for candidates based outside Greece.

The position offers a base salary of €1,300–€1,500 gross per month, paid 14 times per year, plus performance bonuses on selected projects. Work is five days a week, eight hours per day, with two rotating days off, and relocation support is provided.