DMS/KMS Governance Lead

ITS Group Benelux; Brussel; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Hospitalization insurance

Group insurance

Dental insurance

Paid vacations

Mobility package

Company car with fuel card

Public transport reimbursement

GSM subscription

Training plan

Team-friendly culture

Job summary

ITS Group Benelux is seeking a Document Management Governance Expert to lead the setup, harmonization and governance of a DMS or Knowledge Management System in a large, regulated environment in Belgium. You will drive metadata standards, retention policies, data migration, and data quality while coordinating IT and business stakeholders.

The role requires hands-on implementation, change management and strong communication skills in FR/NL/EN.

Qualifications

• Bachelor’s degree in Information Management, Business Administration or a related field.
• Mandatory: concrete, hands-on experience setting up, implementing or harmonizing a DMS or KMS.
• Proven experience defining document or knowledge management governance frameworks.
• Strong knowledge of metadata management, document location, version control, retention and archiving.
• Experience coordinating system integration, data migration and data-quality activities.
• Experience with digitalisation initiatives and change management.
• Ability to establish structured document control procedures and processes from scratch.
• Strong organisational, analytical and process-improvement skills.
• Excellent stakeholder management and communication abilities.
• Native French or Dutch, with a good command of the other national language and English.
• You have at least 5 of professional IT experiences.
• If you are at least fluent in FR/ENG/NL it’s best.
• You’re eager to learn, motivated and curious.

Responsibilities

• Set up, implement and harmonize a DMS or KMS.
• Develop the related governance framework for documents and information.
• Define and maintain standards for metadata, location, version control, retention and archiving.
• Analyse current practices and design efficient target processes.
• Coordinate with IT and business teams to ensure data migration, data integrity and security.
• Lead digitalisation and continuous‑improvement initiatives in document and knowledge management.
• Train and support users in document management and archiving best practices.
• Promote adoption and ensure correct use of the implemented solution.
• Monitor compliance with policies and intervene when needed.
• Manage and align technical and business stakeholders throughout implementation.

Skills

DMS setup

KMS setup

Governance design

Metadata management

Data migration

Information security

Stakeholder mgmt

Change management

Analytical skills

FR/NL/EN

Education

Bachelor’s degree in Information Management or related field

Job description

ITS Group Benelux is seeking a Document Management Governance Expert to lead the setup, harmonization and governance of a DMS or Knowledge Management System in a large, regulated environment in Belgium. You will drive metadata standards, retention policies, data migration, and data quality while coordinating IT and business stakeholders.

The role requires hands-on implementation, change management and strong communication skills in FR/NL/EN.