Customer Service International - EN, IT, SPA, GER

Michael Page (Belgium); Antwerpen; On-site; EUR 36,000 - 48,000; Full time

Job summary

Michael Page Belgium is seeking a temporary Customer Service Administrator to manage the end-to-end order-to-delivery process for a leading international pharmaceutical organization. You will liaise with customers, warehouses and sales teams to ensure smooth delivery and issue resolution.

The role requires a Bachelor's degree or equivalent, 1–3 years in customer service or administration, and proficiency with ERP systems (Microsoft Dynamics or Axapta).

Qualifications

• Bachelor's degree or equivalent experience.
• 1-3 years of experience in customer service or administration.
• Familiarity with ERP systems, ideally Microsoft Dynamics or Axapta.
• Fluent in English; Spanish, Italian or German are a strong plus.
• Proactive, detail-oriented, and able to perform under pressure.

Responsibilities

• Manage customer orders from entry to delivery.
• Communicate with customers, warehouses, and sales teams.
• Handle returns, claims, and transport-related issues.
• Resolve customer inquiries and identify effective solutions.
• Maintain accurate documentation and ERP administration.

Skills

Customer service

ERP systems

Communication

Attention to detail

Working under pressure

Education

Bachelor's degree

Tools

Microsoft Dynamics

Axapta

Job description

• Take ownership of the entire order-to-delivery process.
• Enjoy an international work environment.

About Our Client

Our client is a leading international organization operating within the pharmaceutical and health-related sector. Supporting customers across Western Europe, they are known for their commitment to quality, innovation, and customer satisfaction. To strengthen their Customer Service team, they are looking for a temporary colleague who can help maintain their high service standards.

Job Description

• Manage customer orders from entry to delivery.
• Communicate with customers, warehouses, and sales teams.
• Handle returns, claims, and transport-related issues.
• Resolve customer inquiries and identify effective solutions.
• Maintain accurate documentation and ERP administration.

The Successful Applicant

• Bachelor's degree or equivalent experience.
• 1-3 years of experience in customer service or administration.
• Familiarity with ERP systems, ideally Microsoft Dynamics or Axapta.
• Fluent in English; Spanish, Italian of German are a strong plus.
• Proactive, detail-oriented, and able to perform under pressure.

What's on Offer

• Temporary full-time assignment from December 2026 until June 2027.
• 40-hour workweek with 12 ADV days.
• Competitive salary package.
• International and collaborative working environment.
• Diverse responsibilities with a high level of autonomy.