Customer Service International - EN, IT, SPA, GER

Michael Page; Antwerpen; On-site; EUR 28,000 - 36,000; Full time

Job summary

Michael Page is seeking a temporary Customer Service professional to manage customer orders from entry to delivery, coordinate with customers and logistics partners, and ensure an outstanding experience from start to finish. The role supports customers across Western Europe in the pharmaceutical and health-related sector, maintaining high service standards.

The ideal candidate will handle returns and claims, liaise with warehouses and sales teams, resolve inquiries, and ensure accurate ERP

Qualifications

• Experience in customer service or order management is favorable.
• Strong communication and problem-solving skills.
• Proficiency with ERP systems and documentation.

Responsibilities

• Manage customer orders from entry to delivery.
• Communicate with customers, warehouses, and sales teams.
• Handle returns, claims, and transport-related issues.
• Resolve customer inquiries and identify effective solutions.
• Maintain accurate documentation and ERP administration.

Job description

Are you customer-focused, organized, and eager to work in an international environment? In this temporary Customer Service role, you'll manage orders, coordinate with customers and logistics partners, and ensure an outstanding customer experience from start to finish.

Bedrijfsomschrijving

Our client is a leading international organization operating within the pharmaceutical and health-related sector. Supporting customers across Western Europe, they are known for their commitment to quality, innovation, and customer satisfaction. To strengthen their Customer Service team, they are looking for a temporary colleague who can help maintain their high service standards.

Omschrijving

• Manage customer orders from entry to delivery.
• Communicate with customers, warehouses, and sales teams.
• Handle returns, claims, and transport-related issues.
• Resolve customer inquiries and identify effective solutions.
• Maintain accurate documentation and ERP administration.