Global Customer Service Specialist - Temporary

Michael Page; Antwerpen; On-site; EUR 28,000 - 36,000; Full time

Job summary

Michael Page is seeking a temporary Customer Service professional to manage customer orders from entry to delivery, coordinate with customers and logistics partners, and ensure an outstanding experience from start to finish. The role supports customers across Western Europe in the pharmaceutical and health-related sector, maintaining high service standards.

The ideal candidate will handle returns and claims, liaise with warehouses and sales teams, resolve inquiries, and ensure accurate ERP

Qualifications

• Experience in customer service or order management is favorable.
• Strong communication and problem-solving skills.
• Proficiency with ERP systems and documentation.

Responsibilities

• Manage customer orders from entry to delivery.
• Communicate with customers, warehouses, and sales teams.
• Handle returns, claims, and transport-related issues.
• Resolve customer inquiries and identify effective solutions.
• Maintain accurate documentation and ERP administration.

Job description

Michael Page is seeking a temporary Customer Service professional to manage customer orders from entry to delivery, coordinate with customers and logistics partners, and ensure an outstanding experience from start to finish. The role supports customers across Western Europe in the pharmaceutical and health-related sector, maintaining high service standards.

The ideal candidate will handle returns and claims, liaise with warehouses and sales teams, resolve inquiries, and ensure accurate ERP