Bilingual Receptionist & Guest Experience (FR/EN)

High Five Health Promotion; Ukkel; On-site; EUR 12,000 - 15,000; Part time

Job summary

ROVA Health in Brussels is looking for a Receptionist to welcome members, visitors and colleagues and set the tone from the first contact. You will answer calls and emails, check people in, manage memberships and payments, and keep spaces booked and organised.

The position is part-time (19 hours per week) for six months, located onsite in Brussels. Fluency in English and French is required, and a can-do, service-oriented approach is essential.

Qualifications

• Requirements include an upper secondary vocational qualification or equivalent.
• At least 1 year of experience as a receptionist.
• Experience handling calls in an international service-focused environment.
• Confident using Microsoft Office and standard office tools.
• Strong service and customer focus with good communication at all levels.

Responsibilities

• Reception: Welcome, check in and accompany visitors; direct them to the right person or space; keep reception tidy.
• Calls and correspondence: Answer/transfer calls; manage emails; sort and distribute post.
• Memberships and payments: Process and update member details; take and process payments.
• Spaces and administration: Book meeting rooms; manage spaces; carry out general admin tasks.

Skills

Fluent English

French

Customer service

Telephone handling

Microsoft Office

Organisational skills

Written and verbal communication

Ability to adapt

Education

Upper secondary vocational qualification

Tools

Microsoft Office

Job description

ROVA Health in Brussels is looking for a Receptionist to welcome members, visitors and colleagues and set the tone from the first contact. You will answer calls and emails, check people in, manage memberships and payments, and keep spaces booked and organised.

The position is part-time (19 hours per week) for six months, located onsite in Brussels. Fluency in English and French is required, and a can-do, service-oriented approach is essential.