Aspria Receptionist Brussels Royal La Rasante – full-time (Copy)

Brussels Hotels Association; Brussel Hoofdstad; Sur place; EUR 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Excellent health benefits

Discounts on club facilities

Annual performance reviews

Résumé du poste

Brussels Hotels Association is seeking a Receptionist for our health club, delivering a warm, efficient welcome to Members and handling inquiries.

You will manage bookings, assist with payments, and collaborate with all club departments. Fluency in French and English is required, another European language is a plus. Shifts run from 06:30 to 23:00, including weekends in a fast-paced environment.

Qualifications

• First experience in a Customer Service environment.
• Fluent in French and English; another European language is an asset.
• Excellent communication and interpersonal skills.
• Flexible, shifts are between 06.30-23.00 and weekends are open.
• Stress resistant.
• Highly organized and at ease with reservation software.
• High team spirit.
• High energy level.

Responsabilités

• You welcome Members, offering an efficient, friendly and polite welcome.
• You deal with telephone enquiries.
• You take bookings promptly and efficiently.
• You deal with Members complaints and answer requests/questions.
• You collect all payments from the Members by cash, credit card in accordance with information and correspondence received and dispense change.
• You interact and co-operate fully with all Club Departments.

Connaissances

Excellent communication

Interpersonal skills

Flexibility

Stress resistance

Highly organized

Team spirit

Energy level

Outils

Reservation software

Description du poste

If the concepts service, hospitality, dedication, flexibility and prestige are important to you, don’t miss this opportunity to join our team as a Receptionist.

This position is the perfect opportunity for a highly motivated and energetic individual with excellent interpersonal skills who wants to be part of the fast moving and dynamic world of Health Clubs.

Responsibilities:

• You welcome Members, offering an efficient, friendly and polite welcome
• You deal with telephone enquiries
• You take bookings promptly and efficiently
• You deal with Members complaints and answer requests/questions
• You collect all payments from the Members by cash, credit card in accordance with information and correspondence received and dispense change
• You interact and co-operate fully with all Club Departments

Type:

Front Office

CDI

Contrat:

Langue(s):

Requirements:

• First experience in a Customer Service environment
• Fluent in French and English - another European language is an asset
• Excellent communication and interpersonal skills
• Flexible, shifts are between 06.30-23.00 and we are open during the weekend
• Stress resistant
• Highly organized and at ease with reservation software
• High team spirit
• High energy level

We Offer:

• A fulltime permanent contract as per direct
• Attractive remuneration package
• Excellent health benefits and several discounts concerning the club facilities for you and your family
• We offer annual performance reviews effected by your Manager in order to help you to reach your full potential and in order for you to grow
• Internal and external training from industry experts
• A culturally diverse workplace with amazing colleagues from all around the globe with regular team and company events
• A centrally located workplace that is easily accessible by public transport