Receptionist

High Five Health Promotion; Ukkel; On-site; EUR 12,000 - 15,000; Part time

Job summary

ROVA Health in Brussels is looking for a Receptionist to welcome members, visitors and colleagues and set the tone from the first contact. You will answer calls and emails, check people in, manage memberships and payments, and keep spaces booked and organised.

The position is part-time (19 hours per week) for six months, located onsite in Brussels. Fluency in English and French is required, and a can-do, service-oriented approach is essential.

Qualifications

• Requirements include an upper secondary vocational qualification or equivalent.
• At least 1 year of experience as a receptionist.
• Experience handling calls in an international service-focused environment.
• Confident using Microsoft Office and standard office tools.
• Strong service and customer focus with good communication at all levels.

Responsibilities

• Reception: Welcome, check in and accompany visitors; direct them to the right person or space; keep reception tidy.
• Calls and correspondence: Answer/transfer calls; manage emails; sort and distribute post.
• Memberships and payments: Process and update member details; take and process payments.
• Spaces and administration: Book meeting rooms; manage spaces; carry out general admin tasks.

Skills

Fluent English

French

Customer service

Telephone handling

Microsoft Office

Organisational skills

Written and verbal communication

Ability to adapt

Education

Upper secondary vocational qualification

Tools

Microsoft Office

Job description

Two brands. One team. ROVA Health is what happens when two established names in health and wellbeing stop running in parallel and start moving together. Built on over a century of Westfield Health Group heritage and driven by the belief that the way people live, work, and recover has fundamentally changed, we exist to do something about it. This is a platform with purpose, built by people who care about getting it right. If you're joining us, you're not just starting a new job. You're helping navigate what comes next.

RECEPTIONIST

Join us as a ROVA Experience Specialist

You’re the first voice people hear and the first face they see. As our Receptionist, you welcome members, visitors and colleagues, and set the tone before the first session has even begun. The phone rings. Visitors arrive early. Plans change. Life doesn’t follow a script, and neither does reception. You keep things on course: you answer calls and emails, check people in, manage memberships and payments, and make sure every space is booked, ready and in order. This isn’t a controlled environment. It’s a real one. And you’re the one who helps everyone find their way through it.

THE ROLE

Location: Brussels, Belgium

Language Requirements: Fluent English and French

Salary: €1,200 monthly

Contract Type: Part-time, 19 hours per week, 6 month contract

What You Bring

• An upper secondary vocational qualification, or equivalent
• At least 1 year’s experience as a receptionist
• Experience handling calls in an international, service-focused environment
• Confident using Microsoft Office
• A strong service and customer focus, and you enjoy working with people
• Clear, confident written and verbal communication at every level
• The ability to prioritise, plan, organise and adapt when things change
• Independent, flexible and proactive: you take the initiative and put forward ideas rather than waiting to see what happens

Duties And Responsibilities

01 Reception

• Welcome, check in and accompany visitors
• Direct visitors to the right person or space when needed
• Keep reception and the workplace clean, tidy and organised

02 Calls and correspondence

• Answer and transfer incoming and outgoing calls
• Manage incoming and outgoing emails
• Collect, sort and distribute incoming and outgoing post

03 Memberships and payments

• Process and update member details
• Take and process payments accurately

04 Spaces and administration

• Book meeting rooms and other spaces
• Manage the use of spaces and facilities
• Carry out general administrative tasks

What Happens Next

• The Hiring Manager will reach out with next steps.
• You will have a formal interview.
• You will meet the client.
• Offer made.

ROVA Health is a trading name of Westfield Health and Wellbeing Ltd and High Five Health Promotion B.V., part of the Westfield Health Group. ROVA Health is a registered trademark. Westfield Health is a trading name of Westfield Contributory Health Scheme Ltd and is registered in England & Wales company number 303523. Registered address: Westfield House, 60 Charter Row, Sheffield, S1 3FZ.