Receptionist

ROVA Health; Haren; On-site; EUR 12,000 - 15,000; Part time

Job summary

ROVA Health is seeking a Receptionist in Brussels. You welcome members, visitors and colleagues, answer calls, check people in, manage memberships and payments, and ensure spaces are booked and tidy.

You will be the first voice and face, fluent in English and French, with at least 1 year of receptionist experience, strong customer focus, and the ability to adapt to changing plans. Part-time, 6-month contract, 19 hours per week.

Qualifications

• At least 1 year's receptionist experience.
• Experience handling calls in an international environment.
• Fluent in English and French.
• Confident using Microsoft Office.
• Strong service-focused mindset and you enjoy working with people.
• Clear, confident written and verbal communication at every level.

Responsibilities

• Welcome, check in and accompany visitors.
• Direct visitors to the right person or space when needed.
• Keep reception and the workplace clean, tidy and organised.
• Answer and transfer incoming and outgoing calls; manage emails and post.

Skills

Reception experience

Customer service

Call handling

Microsoft Office

Clear communication

Organisational skills

Education

Upper secondary qualification

Tools

Microsoft Office

Job description

Two brands. One team. ROVA Health is what happens when two established names in health and wellbeing stop running in parallel and start moving together. Built on over a century of Westfield Health Group heritage and driven by the belief that the way people live, work, and recover has fundamentally changed, we exist to do something about it. This is a platform with purpose, built by people who care about getting it right. If you're joining us, you're not just starting a new job. You're helping navigate what comes next.

RECEPTIONIST

Join us as a ROVA Experience Specialist

You're the first voice people hear and the first face they see. As our Receptionist, you welcome members, visitors and colleagues, and set the tone before the first session has even begun. The phone rings. Visitors arrive early. Plans change. Life doesn't follow a script, and neither does reception. You keep things on course: you answer calls and emails, check people in, manage memberships and payments, and make sure every space is booked, ready and in order. This isn't a controlled environment. It's a real one. And you're the one who helps everyone find their way through it.

THE ROLE

Location: Brussels, Belgium

Language Requirements: Fluent English and French

Salary: €1,200 monthly

Contract Type: Part-time, 19 hours per week, 6 month contract

WHAT YOU BRING

• An upper secondary vocational qualification, or equivalent
• At least 1 year's experience as a receptionist
• Experience handling calls in an international, service-focused environment
• Confident using Microsoft Office
• A strong service and customer focus, and you enjoy working with people
• Clear, confident written and verbal communication at every level
• The ability to prioritise, plan, organise and adapt when things change
• Independent, flexible and proactive: you take the initiative and put forward ideas rather than waiting to see what happens

DUTIES AND RESPONSIBILITIES

01 Reception

• Welcome, check in and accompany visitors
• Direct visitors to the right person or space when needed
• Keep reception and the workplace clean, tidy and organised

02 Calls and correspondence

• Answer and transfer incoming and outgoing calls
• Manage incoming and outgoing emails
• Collect, sort and distribute incoming and outgoing post

03 Memberships and payments

• Process and update member details
• Take and process payments accurately

04 Spaces and administration

• Book meeting rooms and other spaces
• Manage the use of spaces and facilities
• Carry out general administrative tasks

WHAT HAPPENS NEXT

• The Hiring Manager will reach out with next steps.
• You will have a formal interview.
• You will meet the client.
• Offer made.