Youth Mental Health Receptionist & Admin Support

Brophy Family and Youth Services; Warrnambool; On-site; AUD 65,000 - 79,000; Full time

Benefits offered by this job

Wellbeing days

Salary packaging

Long service leave

Learning & development

Above award salary

EAP

Additional Public Holiday

Job summary

Brophy, headspace Warrnambool's Receptionist/Administration Officer, is the friendly face ensuring a warm, youth-friendly experience from entry to service flow. You’ll manage client records, appointments, and payments while keeping operations smooth and welcoming for staff and visitors.

The role demands detail-orientation, reliability and the ability to thrive in a dynamic, supportive team. Above-award pay and strong learning opportunities accompany a central role supporting youth across the

Qualifications

• Demonstrated ability to provide high standard reception and administrative support.
• Experience using client management systems in a health setting (such as Best Practice).
• Excellent customer service and interpersonal skills with a youth-friendly approach.
• Ability to work independently with minimal supervision as well as within a broader team.

Responsibilities

• Be the friendly face and steady heartbeat of the centre.
• Manage client records, appointments, payments and service flow.
• Support the Administration Coordinator to keep the centre organised and welcoming.
• Uphold a youth-centered and warm environment across daily operations.

Skills

Reception

Administrative support

Customer service

Independence

Education

Certificate III in Administration (Medical)

Tools

Best Practice

Job description

Brophy, headspace Warrnambool's Receptionist/Administration Officer, is the friendly face ensuring a warm, youth-friendly experience from entry to service flow. You’ll manage client records, appointments, and payments while keeping operations smooth and welcoming for staff and visitors.

The role demands detail-orientation, reliability and the ability to thrive in a dynamic, supportive team. Above-award pay and strong learning opportunities accompany a central role supporting youth across the