Youth Services Reception & Admin Specialist

Brophy Family & Youth Services; Warrnambool; On-site; AUD 65,000 - 79,000; Full time

Benefits offered by this job

Wellbeing days

Salary packaging

Long service leave

Above award salary

EAP (Employee Assistance Program)

Easter public holiday

Job summary

headspace Warrnambool at Brophy Family & Youth Services is seeking a vibrant receptionist and administrator to create a warm, youth-friendly welcome and support daily operations. You will manage client records, appointments, payments and assist the Administration Coordinator to keep the centre organised and responsive.

This full-time role suits someone with strong organisational and interpersonal skills, who thrives in a busy environment and can balance front-desk duties with broader

Qualifications

• Demonstrated ability to provide high standard reception and administrative support.
• Experience using client management systems in a health setting (such as Best Practice).
• Excellent customer service and interpersonal skills including warm, youth-friendly communication.
• Ability to work independently with minimal supervision as well as within a broader team.

Responsibilities

• Greet and assist visitors with a warm, youth-friendly approach.
• Manage client records, appointments, payments, and flow of service.
• Support Administration Coordinator to keep the centre organised and running smoothly.
• Handle day-to-day reception and administrative tasks with professionalism.

Skills

Reception & administrative support

Customer service

Interpersonal communication

Independent & team work

Education

Certificate III (or higher) in Administration (Medical)

Tools

Best Practice

Job description

headspace Warrnambool at Brophy Family & Youth Services is seeking a vibrant receptionist and administrator to create a warm, youth-friendly welcome and support daily operations. You will manage client records, appointments, payments and assist the Administration Coordinator to keep the centre organised and responsive.

This full-time role suits someone with strong organisational and interpersonal skills, who thrives in a busy environment and can balance front-desk duties with broader