Workshop Controller – Lead Service Team (Mon–Fri)

Patterson Cheney Group; City of Kingston; Vor Ort; AUD 100.000 - 140.000; Vollzeit

Benefits dieser Stelle

Above-market pay

Monday–Friday hours

Career progression

Mercedes-Benz training

Discounts on vehicles/parts

Long-term job security

Supportive culture

Zusammenfassung

Patterson Cheney Group's Mercedes-Benz Brighton workshop is seeking an experienced Workshop Controller to lead daily operations, allocate jobs to service technicians, and ensure smooth flow between service advisors and technicians.

You will manage a team of over 30, drive efficiency, uphold MB standards, and mentor apprentices. This permanent full-time role offers above-market pay, Monday–Friday hours, strong career progression, and access to exclusive Patterson Cheney discounts.

Qualifikationen

• Previous dealership experience as a Workshop Controller or Workshop Manager.
• Experience with Mercedes-Benz or European brands to drive workshop efficiencies.
• Strong organisational and leadership skills with ability to coach apprentices.
• Reliability, self-motivation and strong work ethic.
• Current Australian driver's license.

Aufgaben

• Coordinate daily workshop activities and assign repair orders.
• Oversee workshop operations with a team of technicians and apprentices.
• Maximise productivity, efficiency and profitability.
• Maintain on-time delivery to improve customer satisfaction.
• Communicate progress with Service Advisors and customers.
• Support Workshop Manager to implement best practices.
• Ensure compliance with Mercedes-Benz standards.

Kenntnisse

Dealership experience

Workshop management

Mercedes-Benz experience

Leadership

Organisational skills

Team coaching

Valid driver's license

Customer service focus

Tools

Dealer Management System

Jobbeschreibung

Patterson Cheney Group's Mercedes-Benz Brighton workshop is seeking an experienced Workshop Controller to lead daily operations, allocate jobs to service technicians, and ensure smooth flow between service advisors and technicians.

You will manage a team of over 30, drive efficiency, uphold MB standards, and mentor apprentices. This permanent full-time role offers above-market pay, Monday–Friday hours, strong career progression, and access to exclusive Patterson Cheney discounts.