Workshop Admin & Invoicing Specialist

Westrac; City Of Swan; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Paid parental leave

Novated leasing

Income protection insurance

Employee referral bonus

Job summary

WesTrac Australia is seeking a Workshop Administration Coordinator to join the Component Rebuild Centre in South Guildford. You will manage work orders, coordinate invoicing for repairs and maintenance, and analyse costs to drive practical outcomes.

The role emphasizes strong customer service, stakeholder engagement, and collaboration with internal teams to deliver efficient operations. You will work Monday–Friday with a focus on accurate service delivery, value-added insights, and

Qualifications

• Customer-focused mindset and commitment to service excellence.
• Strong communication with stakeholders and ability to build trusted relationships.
• Proven ability to manage multiple priorities in a dynamic environment.
• Well-developed financial acumen and cost analysis skills.
• Proficient with Microsoft Office, Teams, Smartsheet and SAP.

Responsibilities

• Coordinate and manage work orders in ServiceLink to ensure timely and accurate service delivery.
• Facilitate efficient invoicing processes for repair and maintenance activities.
• Analyse maintenance costs and customer requirements to identify practical solutions.
• Build strong relationships with customers by delivering exceptional service and support.
• Collaborate with internal departments to ensure seamless operations and customer outcomes.
• Identify opportunities to add value for customers while supporting business objectives.

Skills

Customer focus

Stakeholder engagement

Multitasking

Financial acumen

Analytical thinking

Tools

Microsoft Office

Teams

Smartsheet

SAP

Job description

WesTrac Australia is seeking a Workshop Administration Coordinator to join the Component Rebuild Centre in South Guildford. You will manage work orders, coordinate invoicing for repairs and maintenance, and analyse costs to drive practical outcomes.

The role emphasizes strong customer service, stakeholder engagement, and collaboration with internal teams to deliver efficient operations. You will work Monday–Friday with a focus on accurate service delivery, value-added insights, and