Workshop Operations Administrator

WesTrac; City Of Greater Geraldton; On-site; AUD 52,000 - 75,000; Full time

Benefits offered by this job

Parental Leave

Novated Leasing

Income Protection Insurance

Retail Discounts

Employee Referral Bonus

Training & EAP

Job summary

WesTrac in Geraldton, WA is seeking an Administrator – Service Operations to provide high-level administrative support to the workshop, invoicing, and work order management. The role works closely with the Workshop Supervisor to enable efficient maintenance activities and strong customer outcomes.

You will engage with a diverse team, demonstrate excellent communication, and contribute to process improvements while ensuring safety and quality compliance in a busy workshop environment.

Qualifications

• Excellent communication skills – interpersonal, written and verbal.
• Excellent customer service skills with the ability to build and maintain successful working relationships.
• Strong computer literacy skills, Microsoft Office proficiency and SAP experience highly regarded.
• Time management, planning and organisational skills with the ability to manage multiple priorities to meet objectives.

Responsibilities

• Provide administrative support to the workshop leadership team, ensuring the efficient day-to-day operation of maintenance activities.
• Support the coordination of maintenance activities, paperwork, and workshop administration.
• Assist with scheduling, resource coordination, and reporting to help optimise workshop productivity and customer outcomes.
• Identify opportunities to improve administrative processes and assist with the implementation of continuous improvement initiatives.
• Support safety, quality, and compliance processes, contributing to a safe and productive work environment.

Skills

Communication

Customer service

Time management

Organization

Tools

SAP

Microsoft Office

Job description

WesTrac in Geraldton, WA is seeking an Administrator – Service Operations to provide high-level administrative support to the workshop, invoicing, and work order management. The role works closely with the Workshop Supervisor to enable efficient maintenance activities and strong customer outcomes.

You will engage with a diverse team, demonstrate excellent communication, and contribute to process improvements while ensuring safety and quality compliance in a busy workshop environment.