Workplace Concierge - UniSuper

First Contact Pty Ltd; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Consistent Hours

Great Pay

Monthly rewards and vouchers

Uniforms provided and dry-cleaned onus

Wellbeing Support

Growth & Development

Iconic Workspaces

Job summary

First Contact is seeking a Workplace Concierge in Sydney to be the face of a premium workplace. You will manage the flow of the floor, coordinate behind-the-scenes logistics, and ensure the workplace runs smoothly with warmth and professionalism.

In this fast-paced, people-first role, you’ll handle meeting room coordination, catering, and multi-system processes while delivering outstanding service to employees and guests. Full-time hours with flexibility for events.

Qualifications

• Demonstrated multitasking and time management abilities.
• Comfort with using multiple digital systems.
• Ability to adapt quickly in dynamic environments.

Responsibilities

• Coordinating meeting rooms, catering, couriers, and stationery orders across multiple systems.
• Managing incoming calls, assisting employee's requests and enquiries with confidence and clarity.
• Assisting member walk-ins with general assistance – printing forms.
• Kitchen restocking of coffee, milk, condiments and dishwasher unload/reload.
• Sorting, booking couriers and distributing daily mail.
• Logging facility requests, stationery ordering and other office tasks as required.

Skills

multitasking

time management

comfortable with digital systems

think on your feet

experience managing executive spaces

presentation

customer service

Job description

of providing best-in-class workplace services to corporate Australia

Sydney, Workplace Sydney

Location: Sydney CBD
Roster: Monday to Friday | Standard hours 8:15am – 5:15pm, with flexibility for events as required
Work Type: Full Time

First Contact

Step into a dynamic role where no two days are the same. As our Workplace Concierge, you'll be the face of a premium Sydney workplace - creating seamless, memorable experiences for every guest and team member who walks through the doors.

From managing the flow of the floor to coordinating behind-the-scenes logistics, you’ll be at the heart of operations, making sure everything (and everyone) runs like clockwork.

What You’ll Do

In this people-first, operations-focused role, your day could include:

Coordinating meeting rooms, catering, couriers, and stationery orders across multiple systems

Managing incoming calls, assisting employee's requests responding to enquiries with confidence and clarity

Assisting member walk-in's with any general assistance - printing forms,

• Kitchen restocking of coffee, milk, condiments and dishwasher unload/reload

Sorting, booking couriers and distributing daily mail

• Logging of facility requests, stationary ordering and other office tasks as required

You’ll take full ownership of the employee & member journey while supporting the workplace with efficiency and care.

What You’ll Bring

You’re polished, proactive, and thrive in fast-moving environments. Whether juggling systems, managing last-minute changes, or setting up for high-profile meetings — you keep calm, stay focused, and deliver with warmth and professionalism.

To thrive in this role, you'll need:

• Strong multitasking and time management skills
• Confidence using multiple digital systems simultaneously
• The ability to think on your feet and pivot priorities quickly
• Experience managing executive-level spaces or meetings
• A natural sense of pride in your presentation and your space
• A genuine passion for helping others and delivering premium service

Why Join First Contact?

• Consistent Hours – Standard schedule, with flexibility for events when needed
• Great Pay – Competitive rates that reflect your talent and contribution
• Perks – Monthly rewards and vouchers from top retailers
• Corporate Wardrobe – Uniforms provided and dry-cleaned on us
• Wellbeing Support – Access to Sonder, our Active Health Partner, offering 24/7 mental and physical health support, wellness tools, and confidential guidance
• Growth & Development – Be part of a company that invests in your future
• Iconic Workspaces – Work in some of Sydney’s most stunning corporate offices