Support Team Member - Perth CBD (Casual)

First Contact Pty Ltd; Perth; Hybride; AUD 36 000 - 44 000; Temps partiel

Avantages offerts par ce poste

Competitive salary

Paid training

Career progression

Team culture

Résumé du poste

First Contact Pty Ltd in Perth CBD is seeking casual Support Team Members with a customer-focused approach to deliver front-of-house experiences in premium commercial properties. You will assist with reception, concierge duties and daily operations across multiple sites in the Perth CBD.

Ideal candidates have hospitality or customer service experience, excellent communication, and a proactive, reliable attitude to thrive in fast-paced environments.

Qualifications

• Experience in hospitality, concierge, reception, customer service or workplace environments.
• Excellent verbal and written communication skills.
• Professional presentation and a positive, approachable manner.
• Strong organisational and multitasking abilities.
• Ability to work calmly and efficiently in fast-paced environments.
• Reliability, flexibility and a proactive attitude.

Responsabilités

• Warmly welcoming tenants, visitors and contractors
• Managing reception, concierge and customer service enquiries
• Handling meeting room bookings, service requests and administrative support
• Assisting with building operations and tenant engagement initiatives
• Providing information regarding building amenities, transport and local services
• Maintaining presentation standards across lobby and communal areas
• Supporting multiple sites and teams where required
• Building strong professional relationships with clients, tenants and stakeholders

Connaissances

Hospitality experience

Reception experience

Customer service

Concierge experience

Description du poste

of providing best-in-class workplace services to corporate Australia

Support Team Member - Perth CBD (Casual)

Perth, CBD

We are currently seeking customer-focused and professional Casual Support Team Members for our Perth CBD portfolio:

These positions will support a range of premium commercial properties and workplace environments across the Perth CBD.

About the Roles

The successful candidates will be responsible for delivering exceptional front-of-house experiences while supporting the daily operations of premium commercial buildings, concierge services and workplace environments.

Depending on the role and site requirements, your day may include:

• Warmly welcoming tenants, visitors and contractors
• Managing reception, concierge and customer service enquiries
• Handling meeting room bookings, service requests and administrative support
• Assisting with building operations and tenant engagement initiatives
• Providing information regarding building amenities, transport and local services
• Maintaining presentation standards across lobby and communal areas
• Supporting multiple sites and teams where required
• Building strong professional relationships with clients, tenants and stakeholders

About You

To succeed in these positions, you will demonstrate:

• Experience in hospitality, concierge, reception, customer service or workplace environments
• Excellent verbal and written communication skills
• Professional presentation and a positive, approachable manner
• Strong organisational and multitasking abilities
• Ability to work calmly and efficiently in fast-paced environments
• Reliability, flexibility and a proactive attitude

Experience within premium commercial properties, corporate environments or 5-star hospitality settings will be highly regarded.

The Benefits

At First Contact, we invest in our people. Benefits include:

• Competitive salary and conditions
• Paid training and development opportunities
• Career progression within a national company
• Supportive and inclusive team culture
• Reward and recognition programs
• Opportunity to work across premium sites within the Perth CBD