Transurban - Guest Liaison – Workplace

First Contact Pty Ltd; Sydney; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Consistent Hours

Great Pay

Monthly rewards and vouchers

Uniforms provided

Wellbeing support

Growth opportunities

Iconic workspaces

Job summary

First Contact Pty Ltd in Sydney is seeking a friendly Guest Liaison to be the face of a premium workplace, coordinating meetings, guests, and day-to-day operations to ensure a seamless experience. You will manage meeting rooms, catering, and logistics, answer calls on a rotating roster, assist visitors, control access, and support a hybrid and efficient office environment.

Join a team that offers consistent hours, competitive pay, perks, uniform, wellbeing support, and opportunities for growth

Qualifications

• Strong multitasking and time management skills are essential.
• Experience coordinating executive-level spaces or meetings is preferred.
• Polished, proactive customer service with attention to detail is required.

Responsibilities

• Coordinate meeting rooms, catering, couriers, and stationery across multiple systems.
• Manage incoming calls on a rotating roster and assist walk-ins.
• Respond to enquiries with confidence and clarity.
• Oversee employee and visitor access through the security system; manage lockers for hybrid/work-from-anywhere setup.
• Sort and distribute daily mail and support overall workplace efficiency.

Skills

Multitasking

Time management

Digital systems

Adaptability

Executive meeting support

Presentation

Job description

of providing best-in-class workplace services to corporate Australia

Sydney, Workplace Sydney

Location: Sydney CBD
Roster: Monday to Friday | Standard hours 8:30am – 5:00pm, with flexibility for events as required
Work Type: Full Time

First Contact

Step into a dynamic role where no two days are the same. As our Guest Liaison, you'll be the face of a premium Sydney workplace — creating seamless, memorable experiences for every guest and team member who walks through the doors.

From managing the flow of the floor to coordinating behind-the-scenes logistics, you’ll be at the heart of operations, making sure everything (and everyone) runs like clockwork.

What You’ll Do

In this people-first, operations-focused role, your day could include:

Coordinating meeting rooms, catering, couriers, and stationery orders across multiple systems

Managing incoming calls on a rotating roster (fortnightly)

Assisting walk-ins and responding to enquiries with confidence and clarity

Overseeing employee and visitor access through our digital security system

Allocating and managing employee lockers to support hybrid and flex-desk working

Sorting and distributing daily mail

You’ll take full ownership of the employee & guest journey while supporting the workplace with efficiency and care.

What You’ll Bring

You’re polished, proactive, and thrive in fast-moving environments. Whether juggling systems, managing last‑minute changes, or setting up for high-profile meetings — you keep calm, stay focused, and deliver with warmth and professionalism.

To thrive in this role, you’ll need:

• Strong multitasking and time management skills
• Confidence using multiple digital systems simultaneously
• The ability to think on your feet and pivot priorities quickly
• Experience managing executive-level spaces or meetings
• A natural sense of pride in your presentation and your space
• A genuine passion for helping others and delivering premium service

Why Join First Contact?

• Consistent Hours – Standard 8:30am – 5:00pm schedule, with flexibility for events when needed
• Great Pay – Competitive rates that reflect your talent and contribution
• Perks – Monthly rewards and vouchers from top retailers
• Corporate Wardrobe – Uniforms provided and dry‑cleaned on us
• Wellbeing Support – Access to Sonder, our Active Health Partner, offering 24/7 mental and physical health support, wellness tools, and confidential guidance
• Growth & Development – Be part of a company that invests in your future
• Iconic Workspaces – Work in some of Sydney’s most stunning corporate offices