Trauma‑Informed Admin Officer – Part‑Time (Port Douglas)

N J Bayly Plumbing And Roofing Pty Ltd; Port Douglas, Douglas Shire; On-site; AUD 46,000 - 66,000; Part time

Benefits offered by this job

Permanent part-time hours

Supportive team environment

Beautiful tropical Cairns region

Professional development opportunities

Job summary

UNITTINGCARE Queensland is seeking an Administration Officer for Domestic and Family Violence Counselling in the Port Douglas–Daintree region. This permanent part-time role (22.8 hours per week) offers a trauma‑aware front desk, intake support, and secretarial admin responsibilities within FaDS.

The role requires a Certificate IV in Business Administration or equivalent, strong Microsoft 365 skills, and ability to handle confidential information and travel if needed.

Qualifications

• Certificate IV in Business Administration or equivalent experience.
• Two years supporting management or operations teams.
• Advanced Microsoft 365 skills and database familiarity.
• Strong organisation and attention to detail; written communication.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Provide trauma-aware reception, manage enquiries, support referrals and intake administration.
• Coordinate appointments, meetings, travel and outreach with privacy considerations.
• Maintain accurate records and prepare correspondence, minutes, and service data.
• Process accounts, purchasing and reconciliations; maintain financial and resource records.
• Coordinate supplies, facilities and equipment, and support service improvements.

Skills

Organisation

Written communication

Customer service

Discretion

Team collaboration

Education

Certificate IV in Business Administration

Tools

Microsoft 365

Database management

Job description

UNITTINGCARE Queensland is seeking an Administration Officer for Domestic and Family Violence Counselling in the Port Douglas–Daintree region. This permanent part-time role (22.8 hours per week) offers a trauma‑aware front desk, intake support, and secretarial admin responsibilities within FaDS.

The role requires a Certificate IV in Business Administration or equivalent, strong Microsoft 365 skills, and ability to handle confidential information and travel if needed.