Trauma‑Informed Admin Officer - DFV Counselling (Part‑Time)

UnitingCare Health; Port Douglas; On-site; AUD 46,000 - 66,000; Part time

Benefits offered by this job

Salary packaging

Parental leave—12 weeks

Partner leave—2 weeks

Diversity & inclusion

Job summary

UnitingCare Queensland is seeking an Administration Officer for the Domestic and Family Violence Counselling Service in the Port Douglas–Daintree region. This part-time role provides administrative, financial and day-to-day operational support to our DFV Counselling and Court Support Service.

You'll manage enquiries, coordinate appointments and records, process accounts and purchases, and help maintain service data with discretion and trauma-aware communication.

Qualifications

• Certificate IV in Business Administration or a relevant qualification, or significant relevant experience, plus at least two years supporting management or operational teams.
• Advanced Microsoft 365 skills, confidence using databases and experience in financial administration.
• Strong organisation, attention to detail and written communication, with the ability to manage competing priorities.
• A respectful, sensitive communication style, sound judgement and discretion with confidential information.
• Ability to resolve routine administrative issues and work collaboratively while maintaining professional boundaries.
• A current Queensland Driver's license and/or ability to travel to meet client and program needs.

Responsibilities

• Provide administrative, financial and day-to-day operational support to our Domestic and Family Violence Counselling and Court Support Service across the Port Douglas-Daintree region.
• Coordinate appointments, meetings, travel and outreach arrangements, respecting privacy and safe-contact requirements.
• Maintain accurate, secure records and prepare correspondence, minutes, reports and service data.
• Process accounts, purchasing and reconciliations, and maintain financial and resource records.
• Coordinate supplies, facilities and equipment, and support service establishment and improvements.

Skills

Databases

Financial administration

Organisation

Written communication

Education

Certificate IV in Business Administration

Tools

Microsoft 365

Job description

UnitingCare Queensland is seeking an Administration Officer for the Domestic and Family Violence Counselling Service in the Port Douglas–Daintree region. This part-time role provides administrative, financial and day-to-day operational support to our DFV Counselling and Court Support Service.

You'll manage enquiries, coordinate appointments and records, process accounts and purchases, and help maintain service data with discretion and trauma-aware communication.