Trauma‑Aware Admin Officer (Part‑Time, NFP)

Family And Disability Services; Douglas Shire; On-site; AUD 46,000 - 66,000; Part time

Benefits offered by this job

Salary Packaging (NFP)

Parental leave

Diversity and inclusive leave

Career development opportunities

Employee discounts

Job summary

Family And Disability Services in Mossman/Mossman Port Douglas is seeking an Administration Officer to support the Domestic and Family Violence Counselling and Court Support Service. You will be the friendly first point of contact and manage appointments, records and service arrangements with sensitivity and discretion.

The role requires a Certificate IV in Business Administration or equivalent, plus 2+ years in management support, advanced Microsoft 365 skills and strong organisational

Qualifications

• Certificate IV in Business Administration or equivalent, plus 2+ years supporting management or operational teams.
• Advanced Microsoft 365 skills and confident use of databases.
• Strong organisation, attention to detail and confidential information handling.

Responsibilities

• Provide trauma-aware reception and manage enquiries, referrals and intake administration.
• Coordinate appointments, travel and outreach while respecting privacy.
• Maintain accurate records and prepare correspondence, minutes and reports.
• Process accounts, purchasing and reconciliations and maintain financial records.
• Coordinate supplies, facilities and equipment and support service improvements.

Skills

Microsoft 365

Reception & admin support

Records management

Education

Certificate IV in Business Administration

Tools

Databases

Job description

Family And Disability Services in Mossman/Mossman Port Douglas is seeking an Administration Officer to support the Domestic and Family Violence Counselling and Court Support Service. You will be the friendly first point of contact and manage appointments, records and service arrangements with sensitivity and discretion.

The role requires a Certificate IV in Business Administration or equivalent, plus 2+ years in management support, advanced Microsoft 365 skills and strong organisational