Part-Time Trauma-Informed Admin Officer

UnitingCare Health Pty Ltd.; Port Douglas; Hybrid; AUD 47,000 - 65,000; Part time

Benefits offered by this job

NFP Salary Packaging

Flexible work arrangements

12 weeks paid parental leave

Diversity and inclusive leave

Job summary

UnitingCare Queensland is seeking an Administration Officer to support the Domestic and Family Violence Counselling and Court Support Service across the Port Douglas–Daintree region. You’ll be the welcoming first point of contact, keeping appointments, records and service arrangements running smoothly.

The role requires a Certificate IV in Business Administration or equivalent, advanced Microsoft 365 skills, strong organisation and discretion with confidential information, plus a Queensland

Qualifications

• Certificate IV in Business Administration or relevant qualification, or significant relevant experience.
• Advanced Microsoft 365 skills and confidence using databases.
• Strong organisation, attention to detail and written communication, with the ability to manage competing priorities.
• Discretion with confidential information and professional boundaries.
• Queensland Driver’s license and ability to travel as required.

Responsibilities

• Provide respectful, trauma-aware reception and manage enquiries; support referral and intake administration.
• Coordinate appointments, meetings, travel and outreach arrangements while respecting privacy and safe-contact requirements.
• Maintain accurate, secure records and prepare correspondence, minutes and service data.
• Process accounts, purchasing and reconciliations; maintain financial and resource records.
• Coordinate supplies, facilities and equipment; support service establishment and improvements.

Skills

Microsoft 365

Databases

Financial administration

Organisation

Attention to detail

Written communication

Discretion with confidential

Time management

Education

Certificate IV in Business Administration

Tools

Databases

Financial software

Job description

UnitingCare Queensland is seeking an Administration Officer to support the Domestic and Family Violence Counselling and Court Support Service across the Port Douglas–Daintree region. You’ll be the welcoming first point of contact, keeping appointments, records and service arrangements running smoothly.

The role requires a Certificate IV in Business Administration or equivalent, advanced Microsoft 365 skills, strong organisation and discretion with confidential information, plus a Queensland