Support Coordinator (Horsham) - Part-Time (0.6 Fte)

La; City of Melbourne; On-site; AUD 36,000 - 54,000; Part time

Benefits offered by this job

Salary packaging

Employee benefits program

Bonus leave

Supportive culture

Job summary

YMCA Victoria in Horsham is seeking a part-time Support Coordinator to assist people with disabilities in accessing services and living independently. You will implement NDIS plans, connect with providers, and support goal achievement in a person-centred manner.

Ideal candidates have 12+ months in disability support, knowledge of NDIS legislation, and a Certificate IV in Community Services or equivalent; WWCC and a valid driver’s license are required.

Qualifications

• Strong support coordination and disability sector experience (12+ months helpful)
• Experience navigating NDIS legislation
• Certificate IV in Community Services or equivalent, WWCC and first aid where applicable
• NDIS Worker Screening Check and current driver license are required, with reliable vehicle access

Responsibilities

• Assist clients in implementing their NDIS plans and connect them with services, providers and resources.
• Collaborate with clients to identify goals and create action plans.
• Regularly monitor progress, adjust plans, and ensure services meet needs.
• Address issues or barriers to ensure clients receive needed support.

Skills

Disability sector experience

NDIS knowledge

Communication skills

Education

Certificate IV in Community Services or equivalent

Job description

About Us

Y Whittlesea is a not-for-profit that happens to be part of the oldest youth organisation in the world and oldest social enterprise where all profits go back into our communities. Our Inclusion Services provide a wide range of programs and supports for children and adults with a disability, families and the local community. We offer support coordination services in Melbourne, Horsham and surrounding areas. Our amazing team encourage opportunities for connection, goal achievement, laughter, and friendship with person-centred engaging activities. At the Y, we are passionate about building a close-knit community.

What’s the opportunity?

As a Support Coordinator, you’ll play a vital role in helping individuals with disabilities navigate and access the services and support they need to live independently and achieve their goals. You’ll focus on addressing barriers and reducing complexities for our participants in a supportive environment, using a strengths-based approach. Some of the key duties include:

• Service Coordination: Assist clients in implementing their NDIS plans and connect them with appropriate services, providers, and resources.
• Goal setting: Work collaboratively with clients to identify their personal goals and create action plans that support their progress.
• Monitoring and reviewing: regularly assess client progress, adjust plans as needed, and ensure services are meeting their needs.
• Problem-solving: Address any issues or barriers that may arise, ensuring clients have the support they need to thrive.

This is a rewarding role where you’ll have the opportunity to make a real difference in the lives of individuals with disabilities, helping them lead more independent and fulfilling lives. Please refer to the position description for a detailed list of this role’s responsibilities (copy link into your browser): https://ymac.worldmanager.com/go/knw1W0

Hours:

This is a part-time opportunity, ideally 0.6 FTE equivalent over 3 days. As a flexible workplace, we’re open to negotiating hours for the right person, such as working 5 shorter days across the week – with the potential to increase hours and days as your case-load increases.

Location:

Our Horsham office is located in the Centre for Participation. This role is open to Horsham and surround (Ararat, Stawell, etc.), with office attendance negotiable depending on location.

Why work for the Y?

By joining our passionate, fun and supportive Inclusion Services team, you'll enjoy the many staff benefits we offer, including:

• Salary packaging – up to $15,900 in tax free salary packaging each year + additional package options to boost your take-home pay.
• Employee benefits program – enjoy staff discounts on retail, entertainment and more through our employee benefits program.
• Bonus leave – up to 3 extra leave days between Christmas and New Years
• Supportive culture – a flexible and supportive environment in an organisation that values work-life balance.

Here’s what our team say about working for the Y (copy link into your browser) https://www.youtube.com/watch?v=FuLVNN6R5xA

What do we hope you’ll bring?

• Strong support coordination and disability sector experience (12+ months experience would be highly regarded but not essential)
• Experience navigating NDIS legislation.
• Certificate IV in Community Services or equivalent.
• Current Working with Children Check.
• NDIS Worker Screening Check.
• Current First Aid and CPR (or able to obtain).
• Current drivers licence and access to a reliable car.

Applications close date: 24/09/2026

Safeguarding at the Y

At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened (including police checks) to make sure that the right people are in the right roles.

To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy (copy link into your browser):

https://ymca.org.au/about-us/safeguarding-children-young-people/safeguardingresources/

The Y is an equal opportunity employer and is committed to the safeguarding of children and young people.