Support Coordinator

Ability Options; Campbelltown; Remote; AUD 90,000 - 98,000; Full time

Benefits offered by this job

Fitness passport

Employee discounts

Salary packaging options

Flexible work arrangements

Job summary

Ability Options offers a remote Support Coordinator role with induction on-site in Campbelltown, NSW. Permanent full-time position paying $46.70 per hour plus super and salary packaging, with flexibility and ongoing development opportunities.

You will support NDIs participants, coordinate services with case managers, and ensure compliance within a billable hours framework. Strong communication and stakeholder liaison are essential, along with WWC/NDIS checks and a valid NSW P2 licence.

Qualifications

• Strong written and verbal communication skills.
• Ability to liaise with participants, customers and external agencies.
• Demonstrated time management and attention to detail.

Responsibilities

• Support NDIS participants with their plan and budget.
• Assist a team of coordinators to plan and evaluate supports.
• Work within a billable hours framework with compliance.
• Proactively solve problems unsupervised to meet targets.
• Ensure reporting and auditing requirements are followed.

Skills

Communication skills

Time management

Problem solving

Stakeholder liaison

Job description

• Remote opportunity to join a progressive and inclusive team
• Training provided + ongoing career & development opportunities
• Meals & Entertainment card + $15,900 in salary packaging

Who Are We?

Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion in the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.

We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.

The Role

Location: Remote (In office attendance required for induction period and training requirements at Campbelltown, NSW)
Employment: Permanent Full-Time
Remuneration: $46.70 per hour + Super + Salary Packaging

As a Support Coordinator, you will be committed to ensuring that peoples’ individualised support requirements are fulfilled, with a strong focus on seeing people move towards personal goals. The successful candidate will enjoy working in a flexible and constantly changing environment where time management and attention to detail are key. You will need the initiative to work and solve problems unsupervised, with a strong focus on reaching set goals and targets.

Responsibilities

• Supporting NDIS eligible participants with the management of their NDIS plan and budget.
• Assisting a team of Case Coordinators and other Support Managers to plan, implement and evaluate a range of support services which meet participants’ outcomes.
• Operating within a billable hours framework ensuring strict compliance with all reporting and auditing requirements.
• Taking the initiative to work and solve problems unsupervised, with a strong focus on reaching set goals and targets.
• Ensuring strict compliance with all reporting and auditing requirements as the role operates within a billable hours framework.
  
• Strong communication skills – written and verbal.
• Ability to liaise effectively with participants, customers, community groups, employees, external agencies, government departments and other stakeholders.
• Valid Working With Children Check for paid employment (or willingness to obtain).
• Valid NDIS Workers Check (or willingness to obtain).
• Knowledge of and commitment to child safe standards and mandatory reporting requirements.
• Valid NSW Driver Licence (minimum P2).
• Comprehensive Car Insurance and Motor Vehicle Registration.
  
• Demonstrated minimum 1 year experience in Support Coordination (preferred).
  

Essential Criteria

• Strong communication skills – written and verbal.
• Ability to liaise effectively with participants, customers, community groups, employees, external agencies, government departments and other stakeholders.
• Valid Working With Children Check for paid employment (or willingness to obtain).
• Valid NDIS Workers Check (or willingness to obtain).
• Knowledge of and commitment to child safe standards and mandatory reporting requirements.
• Valid NSW Driver Licence (minimum P2).
• Comprehensive Car Insurance and Motor Vehicle Registration.
  
• Demonstrated minimum 1 year experience in Support Coordination (preferred).
  

Culture & Benefits

Ability Options is a value driven organisation where the people we support are at the centre of everything we do. We have built an inclusive and progressive culture at Ability Options encouraging everyone to continue to learn and develop their career whether that is through coaching and mentoring or leadership training.

In return for skills and experience, our people receive a competitive remuneration package, access to Fitness passport, employee discounts, a rewards and recognition program, flexible work arrangements including RDOs and the ability to significantly increase your take home pay with not-for profit salary packaging.

If you are passionate and have the desire to unlock possibilities for those we support, then we would love to hear from you!

For a confidential conversation please contact Emma Matthews;Manager - Coordination of Support
E: *************@abilityoptions.org.au

Ability Options prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as Aboriginal and Torres Strait Islander peoples, and people with a disability.

Ability Options is committed to the safety, wellbeing and inclusion of children and young people. All successful applicants are subject to probity and pre-employment checks. Vaccination against infectious diseases is strongly encouraged.