Support Coordinator

Yumaro; Moruya; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Work from Home

Job summary

Yumaro is seeking a Support Coordinator to work with participants, their families and providers in the Moruya area to implement NDIS plans and connect supports. This role focuses on empowering participants to manage plans and budgets while building capacity within their networks.

This full-time or part-time position offers flexible arrangements with a weekly hybrid Work from Home option after an initial period and potential for 30 hours over 4 days.

Qualifications

• Minimum of 1 year experience as a Support Coordinator
• Relationship building - working with a diverse range of people, their families or carers, and a network of support providers and community services
• Able to coordinate service expectations and professional boundaries
• Strong communication skills including listening
• Able to research, interpret and apply NDIS and service concepts to design and implement effective solutions for participants within plan funding
• Coordinate, organise and track activities/bookings/tasks
• Able to self manage to achieve multiple and often competing deadlines
• Strong administration skills including basic budgeting
• Experience in NDIS, COS or similar role is desirable
• Experience in using Microsoft Office suite of products
• Experience in mental health would be well regarded

Responsibilities

• Engages with participants and their informal support networks and builds connections with providers, local community services and NDIS contacts
• Supports participants to understand their NDIS plan and plan funding
• Supports participants in designing their support framework within available plan funds to their achieve goals and includes coordinating the participants' plan budget
• Coordinates participants to connect and engage with providers, to access supports, and builds participant capacity to maintain these relationships
• Gathers and prepares evidence for the participant for plan reviews
• Develops/has a research-based approach for understanding the NDIS and sourcing available supports
• Performs all underlying administrative tasks related to support coordination service provision including budgets
• Achieve agreed Key Performance Indicators (KPIs).

Job description

Do you enjoy working with a great team in a community services environment linking people with disability supports they need on a day-to-day basis?

Join our growing Support Coordination team. This role provides support coordination to our participants in the Moruya area. Ideally, this role is 30 hours over 4 days, but we’re open to other arrangements. Please indicate your preferred employment type-Full-Time, Part-Time, or Casual-in your application. This role may provide a weekly hybridWork from Home opportunity, after a period of time.

This is an exciting opportunity to utilise your Support Coordination skills to move into a growing sector with career progression, financial rewards and a work life balance.

About us

Yumaro is a multi-award-winning not-for-profit organisation dedicated to empowering people with disability to live independent, fulfilling lives. We provide a diverse range of innovative disability services to over 250 participants across the Eurobodalla and southern Shoalhaven shires. Our integrated approach combines supported employment, specialist accommodation, home and community supports, social programs, learning and capacity building, support coordination, and plan management. We are committed to building a more inclusive society- one where every person is valued, supported, and empowered to achieve their goals.

About the role

As a Support Coordinator, you will work alongside participants, their families, carers, and service providers to help them understand and implement their NDIS plans, connect with appropriate supports, and build their capacity to achieve their goals. As part of the role, you will work towards agreed Key Performance Indicators (KPIs) that support effective service delivery, participant engagement, and positive outcomes for participants.

• Engages with participants and their informal support networks and builds connections with providers, local community services and NDIS contacts
• Supports participants to understand their NDIS plan and plan funding
• Supports participants in designing their support framework within available plan funds to their achieve goals and includes coordinating the participants' plan budget
• Coordinates participants to connect and engage with providers, to access supports, and builds participant capacity to maintain these relationships
• Gathers and prepares evidence for the participant for plan reviews
• Develops/has a research-based approach for understanding the NDIS and sourcing available supports
• Performs all underlying administrative tasks related to support coordination service provision including budgets
• Achieve agreed Key Performance Indicators (KPIs).

Skills and experience

• Minimum of 1 year experience as a Support Coordinator
• Relationship building - working with a diverse range of people, their families or carers, and a network of support providers and community services
• Able to coordinate service expectations and professional boundaries
• Strong communication skills including listening
• Able to research, interpret and apply NDIS and service concepts to design and implement effective solutions for participants within plan funding
• Coordinate, organise and track activities/bookings/tasks
• Able to self manage to achieve multiple and often competing deadlines
• Strong administration skills including basic budgeting
• Experience in NDIS, COS or similar role is desirable
• Experience in using Microsoft Office suite of products
• Experience in mental health would be well regarded

If you have any questions or would like a role description, please email **************@yumaro.com.au