Strategic Partner Success Leader (Remote AUS)

Concentrix Experts Colombia S.A.S.; Australia; Remote; AUD 90.000 - 130.000; Vollzeit

Zusammenfassung

Concentrix Experts Colombia S.A.S. seeks a Senior Partner Success Manager to enable sales with channel partners and support cross-functional teams. You will focus on growing revenue, improving customer retention, and delivering accurate forecasts.

You will create health checks, discuss at-risk customers, and guide best practices with channel partners while maintaining CRM hygiene and coordinating with internal teams to ensure a high-quality customer experience.

Qualifikationen

• Experience in partner/success or channel management is preferred.
• Strong communication and relationship-building skills are essential.

Aufgaben

• Enable the sales process for a client's products and services with assigned partners.
• Manage relationships with channel partners and support cross-functional teams to drive sales.
• Improve customer retention and drive revenue growth for an established customer base.
• Provide accurate weekly/monthly/quarterly sales forecasts and health checks.
• Create talk tracks related to customer health and use data to identify at-risk customers.
• Deliver training to the sales team and promote the value of products.

Kenntnisse

Channel partnerships

Sales enablement

Forecasting

CRM management

Tools

CRM software

Jobbeschreibung

Concentrix Experts Colombia S.A.S. seeks a Senior Partner Success Manager to enable sales with channel partners and support cross-functional teams. You will focus on growing revenue, improving customer retention, and delivering accurate forecasts.

You will create health checks, discuss at-risk customers, and guide best practices with channel partners while maintaining CRM hygiene and coordinating with internal teams to ensure a high-quality customer experience.