Remote Senior Partner Success Manager - AI Adoption
Concentrix
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Job summary
Concentrix is seeking a Senior Partner Success Manager (Remote) to oversee a defined portfolio of partner-led customer engagements in an AI-driven environment. You will own customer outcomes, adoption, risk mitigation, and value realization across your book of business, delivering high-quality results.
The ideal candidate blends relationship management with program oversight, technical fluency in AI/LLMs, and the ability to drive scalable delivery.
Responsibilities
- Own a defined portfolio of partner-led engagements and ensure customer outcomes.
- Monitor adoption, risk, milestones, and value realization across the book.
- Drive proactive issue resolution with internal and external stakeholders.
- Apply AI, LLMs, and automation concepts to improve customer success.
Job description
Concentrix is seeking a Senior Partner Success Manager (Remote) to oversee a defined portfolio of partner-led customer engagements in an AI-driven environment. You will own customer outcomes, adoption, risk mitigation, and value realization across your book of business, delivering high-quality results.
The ideal candidate blends relationship management with program oversight, technical fluency in AI/LLMs, and the ability to drive scalable delivery.
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