Strategic Mid-Market Account Lead

Michael Page

Melbourne

On-site

AUD 90,000 - 130,000

Full time

40 hours ago

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Job summary

Michael Page is seeking a client-facing Account Manager focused on Mid-Market SaaS customers. You will own a defined portfolio, act as the primary commercial partner, and build long-term relationships with key stakeholders to understand objectives and identify growth opportunities.

You will lead renewal discussions, strategic reviews and account planning, blending commercial strategy with client partnerships.

Qualifications

Experience managing and growing customer portfolios within a SaaS or technology environment.
Track record of retaining and expanding revenue across existing accounts.
Confidence engaging with decision-makers and influencing senior stakeholders.
Experience leading renewal, commercial and account planning conversations.
Strong commercial instincts with the ability to identify growth opportunities.
Consultative approach to relationship management and customer engagement.
Comfortable using data and customer insights to support account strategy.
Ownership mindset and accountability for customer and revenue outcomes.

Responsibilities

Manage a defined Mid-Market portfolio with growth ownership.
Blend commercial strategy with long-term client partnerships.
Lead strategic reviews, renewal discussions and growth conversations.
Work closely with customers to maximise value and identify expansion opportunities.