Strategic Enterprise Account Lead for Growth

Michael Page; Melbourne; On-site; AUD 110,000 - 170,000; Full time

Job summary

Michael Page is recruiting for an Enterprise Account Manager in Melbourne to own a portfolio of large, complex customer relationships. You will focus on retention, expansion and executive engagement while shaping growth strategy for major accounts.

In this role you will lead negotiations, drive renewals and cross-sell across services, coordinating with cross-functional teams to improve adoption and outcomes. A strong track record in enterprise SaaS sales and stakeholder management is essential.

Qualifications

• 5+ years in Account Management, Customer Success or SaaS sales.

Responsibilities

• Manage enterprise and multi-site customers focusing on retention, expansion and commercial performance.
• Lead executive-level engagement with senior stakeholders and procurement teams.
• Develop and execute account plans to uncover growth opportunities across sites and services.
• Lead renewals and complex buying processes from engagement to close.
• Facilitate strategic reviews to demonstrate value and align priorities for long-term partnerships.
• Analyze engagement, utilisation and performance to identify risks and opportunities.
• Collaborate with internal teams to improve adoption and customer outcomes.

Skills

Enterprise sales

Account management

SaaS sales

Executive stakeholder engagement

Renewals & negotiations

CRM & analytics

Tools

CRM

Reporting tools

AI-driven analytics

Job description

Michael Page is recruiting for an Enterprise Account Manager in Melbourne to own a portfolio of large, complex customer relationships. You will focus on retention, expansion and executive engagement while shaping growth strategy for major accounts.

In this role you will lead negotiations, drive renewals and cross-sell across services, coordinating with cross-functional teams to improve adoption and outcomes. A strong track record in enterprise SaaS sales and stakeholder management is essential.