Strategic Cybersecurity Accounts Director

Accenture Global; Sydney; Sur place; AUD 90 000 - 150 000; Plein temps

Résumé du poste

CyberCX, part of Accenture, is seeking an experienced Account Director to manage enterprise clients across Sydney and NSW. The role focuses on growing existing accounts (60%) and pursuing new business (40%), leveraging deep cyber security services expertise to deliver value.

You will own account plans, coordinate multi-stakeholder engagements and proposals, and build strong relationships while guiding customers from proposition through delivery.

Qualifications

• Formulate, implement, manage and maintain high detailed account plans specific to strategic customer accounts.
• Identify, develop and implement opportunities & solutions for business improvement and strategic new business opportunities.
• Own your customers’ experience and journey from solution proposition through transition to delivery.
• Build strong, long-lasting relationships by partnering to understand client needs and preferences.
• Working closely with strategic customers to determine their present and future needs, and propose suitable solutions in order to maintain and grow revenue for CyberCX.
• Operate as the lead point of contact for account relationship matters in specified strategic accounts.

Responsabilités

• Maintain up-to-date CRM records for nominated accounts.
• Resolve escalated customer issues and complaints regarding sales and service.
• Update and prepare sales reports for management as required.
• Mentor and coach less experienced members of the Customer Sales team, if required.
• Identify and develop opportunities for business improvement and strategic new business opportunities.

Connaissances

Account management

Business development

Cyber security services

Stakeholder engagement

Communication skills

Enterprise clients

Formation

Bachelor's degree in a relevant field

Outils

CRM software

Proposal tools

MS Office Suite

Description du poste

CyberCX, part of Accenture, is seeking an experienced Account Director to manage enterprise clients across Sydney and NSW. The role focuses on growing existing accounts (60%) and pursuing new business (40%), leveraging deep cyber security services expertise to deliver value.

You will own account plans, coordinate multi-stakeholder engagements and proposals, and build strong relationships while guiding customers from proposition through delivery.