Strategic CRM Account Executive - Enterprise Sales

ServiceNo; Sydney; On-site; AUD 180,000 - 320,000; Full time

Job summary

ServiceNow is seeking a CRM Account Executive to drive market success for CRM & Industry solutions. You will build client relationships, lead executive discussions, and manage the full sales cycle in an assigned territory from Sydney, Australia.

You are a hunter who creates pipeline, demonstrates the art of the possible, and collaborates with Solution Consulting to deliver compelling demos and outcomes. This role emphasizes leadership, strategic planning, and revenue growth.

Qualifications

• AI applications in work processes, decision making, or problem solving using AI tools and automations.
• 12+ years of sales experience with a track record of winning new business for enterprise solutions.
• Experience selling to public sector customers.
• Advanced knowledge of sales force automation, customer service management, ERP, or related business technologies.
• Experience managing short and long, complex sales cycles.
• Strong understanding of business sales processes.
• Bachelor’s degree in business, marketing, or related discipline, or equivalent experience.

Responsibilities

• Develop a sales strategy for your territory, including a target prospect list and regional sales plan.
• Lead initial executive and CxO discussions and positioning meetings with Solution Consulting for demonstrations of CRM solutions.
• Manage the sales process through to opportunity close.
• Manage ongoing accounts to ensure customer satisfaction and identify upsell opportunities.
• Support regional partner channels to deliver an effective customer experience.
• Use internal tools to manage leads, forecasts, territory plans, and goals.
• Research prospects and accounts using CRM, social media, search engines, and AI tools.
• Occasional travel for training or meetings may be required.

Skills

AI in sales

Enterprise sales

Public sector sales

SaaS solutions

Complex sales cycles

Solution selling

Education

Bachelor's degree in business or related

Job description

ServiceNow is seeking a CRM Account Executive to drive market success for CRM & Industry solutions. You will build client relationships, lead executive discussions, and manage the full sales cycle in an assigned territory from Sydney, Australia.

You are a hunter who creates pipeline, demonstrates the art of the possible, and collaborates with Solution Consulting to deliver compelling demos and outcomes. This role emphasizes leadership, strategic planning, and revenue growth.