AI-Powered Enterprise CRM Account Executive

ServiceNow; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

ServiceNow in Australia is seeking a CRM Account Executive to drive growth for CRM & Industry Solutions. You will build strategic relationships, lead executive discussions, and move opportunities from qualification to close in a regional territory.

The role emphasizes AI-driven workflows, 12+ years of enterprise sales experience, public sector exposure, and a Bachelor’s degree. You will partner with Solution Consulting, manage forecasts, and travel as needed to meet quarterly quotas.

Qualifications

• 12+ years in sales with a track record of enterprise-class new business.
• Experience selling to public sector customers is essential.
• Bachelor’s degree in business, marketing, or related discipline, or equivalent experience.
• Advanced knowledge of sales force automation, CRM, ERP, or related technologies.
• Experience managing short and long, complex sales cycles.
• Ability to apply AI to business processes and workflows.

Responsibilities

• Develop a sales strategy for your territory and define a regional plan.
• Lead executive and CxO discussions and deliver demonstrations of CRM solutions.
• Manage the sales process from opportunity to close.
• Maintain key accounts and identify upsell opportunities.
• Support partner channels to enhance customer experience.
• Use CRM tools to manage leads, forecasts, and territory goals.
• Research prospects using CRM data, social media, and AI tools.
• Occasional travel for training or meetings.

Skills

AI in sales

Enterprise sales

Public sector

CRM/ERP knowledge

Complex sales cycles

Education

Bachelor's degree

Tools

Salesforce

ERP systems

Job description

ServiceNow in Australia is seeking a CRM Account Executive to drive growth for CRM & Industry Solutions. You will build strategic relationships, lead executive discussions, and move opportunities from qualification to close in a regional territory.

The role emphasizes AI-driven workflows, 12+ years of enterprise sales experience, public sector exposure, and a Bachelor’s degree. You will partner with Solution Consulting, manage forecasts, and travel as needed to meet quarterly quotas.