AI-Powered CRM Account Executive (Enterprise)

ServiceNow, Inc.; Brisbane; On-site; AUD 120,000 - 170,000; Full time

Job summary

ServiceNow, Inc. in Brisbane/Sydney is actively seeking a CRM Account Executive to drive market success for CRM & Industry solutions built on our Service Management platform.

You will own client relationships, meet quarterly and annual quotas, and lead executive discussions to demonstrate the art of the possible in ServiceNow’s CRM offerings. You will develop territory strategies, manage the full sales cycle from prospecting to close, support partner channels, and leverage AI tools to uncover

Qualifications

• 12+ years in enterprise sales with a track record of winning new business
• Experience selling to public sector customers
• Advanced knowledge of sales force automation, CRM, ERP, or related business apps
• Experience managing short and long complex sales cycles
• Strong understanding of business sales processes

Responsibilities

• Develop a sales strategy for your territory, including a target prospect list and regional sales plan
• Arrange and lead initial executive and CxO discussions and positioning meetings with Solution Consulting
• Manage the sales process through to opportunity close
• Manage ongoing accounts to ensure customer satisfaction and identify additional revenue opportunities
• Support regional ServiceNow partner channels to deliver an effective customer experience
• Use internal tools to manage leads and produce accurate forecasts, territory plans, and goals
• Research prospects and accounts using CRM data, social media, search engines, and AI tools
• Occasional travel for training or meetings may be required

Skills

Enterprise sales

Public sector sales

AI in sales

CRM/ERP knowledge

Complex sales cycles

Sales processes

Education

Bachelor’s degree in business or related discipline

Tools

Salesforce

Job description

ServiceNow, Inc. in Brisbane/Sydney is actively seeking a CRM Account Executive to drive market success for CRM & Industry solutions built on our Service Management platform.

You will own client relationships, meet quarterly and annual quotas, and lead executive discussions to demonstrate the art of the possible in ServiceNow’s CRM offerings. You will develop territory strategies, manage the full sales cycle from prospecting to close, support partner channels, and leverage AI tools to uncover