Remote CRM Account Executive – High Tech & Media Growth

ServiceNo; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

ServiceNow is seeking a CRM Account Executive to drive CRM & Industry Solutions in the Australia market. You will own client relationships, craft territory strategies, and lead executive-level discussions with Solution Consulting to showcase our CRM capabilities.

You will manage the full sales cycle, grow existing accounts, and collaborate with regional partners to ensure a superior customer experience. Occasional travel may be required.

Qualifications

• Demonstrated ability to apply AI to work processes, decision-making, or problem-solving (AI-powered tools, automated workflows).
• 12+ years in sales with a track record of generating new business for enterprise-class solutions.
• Experience selling into enterprise high tech, media, or telecommunications in Australia.
• Advanced knowledge of sales force automation, CRM, ERP, or related business technologies.
• Experience managing short and long complex sales cycles.
• Strong understanding of business sales processes.
• Bachelor's degree in business, marketing, or related discipline, or equivalent experience.

Responsibilities

• Build client relationships while meeting quarterly and annual sales quotas in an assigned territory.
• Develop a sales strategy for your territory with a target prospect list and regional plan.
• Lead executive and CxO discussions with Solution Consulting to demonstrate CRM solutions.
• Manage the sales process through to opportunity close.
• Maintain ongoing accounts to ensure satisfaction and identify revenue opportunities.
• Support regional partner channels to deliver a great customer experience.
• Use CRM tools to manage leads, forecasts, territory plans, and goals.
• Research prospects using CRM data, social media, and AI tools.
• Occasional travel for training or meetings as needed.

Skills

AI in sales

Enterprise sales

Territory planning

Executive engagement

Forecasting

Relationship building

Education

Bachelor's degree in business, marketing, or related discipline

Tools

Salesforce

ERP systems

Job description

ServiceNow is seeking a CRM Account Executive to drive CRM & Industry Solutions in the Australia market. You will own client relationships, craft territory strategies, and lead executive-level discussions with Solution Consulting to showcase our CRM capabilities.

You will manage the full sales cycle, grow existing accounts, and collaborate with regional partners to ensure a superior customer experience. Occasional travel may be required.