CRM Account Executive — High Tech & Media (SYD/MEL)

ServiceNo; Melbourne; Hybrid; AUD 150,000 - 230,000; Full time

Job summary

ServiceNow is seeking a CRM Account Executive to drive CRM & Industry Solutions in the Australian market, engaging clients in high tech and media sectors with a strong, executive-level sales approach.

You will manage the full sales cycle, develop regional plans, and collaborate with Solution Consulting to demonstrate value and close opportunities. Open to Sydney or Melbourne with travel as needed.

Qualifications

• Demonstrated ability to apply AI to work processes and decision-making.
• 12+ years in sales with a track record of new enterprise business.
• Experience selling into enterprise high tech, media, or telecommunications customers across Australia.
• Advanced knowledge of sales force automation, customer service management, ERP, or related business applications.
• Experience managing short and long complex sales cycles.
• Strong understanding of business sales processes.
• Bachelor’s degree in business, marketing, or related discipline, or equivalent experience.

Responsibilities

• Build client relationships while meeting quarterly and annual sales quotas in an assigned territory.
• Develop a sales strategy for your territory, including a target prospect list and regional sales plan.
• Lead executive discussions and demonstrations of CRM solutions with Solution Consulting counterpart.
• Manage the sales process through to opportunity close.
• Manage ongoing accounts to ensure customer satisfaction and identify revenue opportunities.
• Support regional partner channels to deliver an effective customer experience.
• Use internal tools to manage leads, forecasts, territory plans, and goals.
• Research prospects and accounts using CRM data, social media, search engines, and AI tools.
• Occasional travel for training or meetings may be required.

Skills

AI in sales

Enterprise sales

Salesforce automation

CRM knowledge

Complex sales cycles

Business acumen

Australia market

Education

Bachelor’s degree in business, marketing, or related discipline

Job description

ServiceNow is seeking a CRM Account Executive to drive CRM & Industry Solutions in the Australian market, engaging clients in high tech and media sectors with a strong, executive-level sales approach.

You will manage the full sales cycle, develop regional plans, and collaborate with Solution Consulting to demonstrate value and close opportunities. Open to Sydney or Melbourne with travel as needed.