Strategic Change & Implementation Lead

Chandler Macleod Group; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Chandler Macleod is recruiting on behalf of our client for an experienced Change and Implementation Officer to support a major transformation program in Sydney. You will lead change management, communications, training, business readiness and implementation activities across multiple workstreams.

You will partner with senior leaders and project teams to prepare the organisation for change, drive adoption of new processes and systems, and ensure sustainable business outcomes.

Qualifications

• Experience delivering change management, implementation or business adoption in complex organisations.
• Ability to assess impacts and support stakeholders through change.
• Experience designing and delivering comms, consultation, engagement and training strategies.
• Proficiency in business readiness assessment, risk id and implementation planning.

Responsibilities

• Develop and deliver integrated change and implementation plans across multiple workstreams.
• Assess impact of process and system changes on employees, teams and ways of working.
• Lead stakeholder engagement, consultation and communication activities.
• Design and coordinate training programs, support materials and user guidance.
• Conduct business readiness assessments and identify adoption risks.
• Support implementation activities and provide early-life operational support.
• Monitor adoption, stakeholder feedback and outcomes after implementation.
• Develop procedures, templates and documentation to enable long-term ownership.
• Collaborate with project teams and senior stakeholders to deliver organisational change outcomes.

Skills

Change management

Stakeholder engagement

Communications

Training development

Business readiness

Implementation planning

Problem solving

Education

Relevant qualifications in change management or related discipline

Job description

Chandler Macleod is recruiting on behalf of our client for an experienced Change and Implementation Officer to support a major transformation program in Sydney. You will lead change management, communications, training, business readiness and implementation activities across multiple workstreams.

You will partner with senior leaders and project teams to prepare the organisation for change, drive adoption of new processes and systems, and ensure sustainable business outcomes.