Transformation Support Officer

Chandler Macleod; Forrest; On-site; AUD 140,000 - 180,000; Full time

Job summary

Chandler Macleod is recruiting on behalf of our client for an experienced Transformation Support Lead to join a nationally significant transformation program. This role focuses on governance, reporting, stakeholder engagement and portfolio coordination to enable strategic outcomes.

The successful candidate will support governance processes, prepare executive documentation, maintain portfolio dashboards and help drive continuous improvement across delivery teams and enabling functions in

Qualifications

• Experience in transformation, PMO, portfolio, program or project delivery environments.
• Strong organisational skills to manage multiple priorities and meet deadlines in a dynamic environment.
• Excellent written and verbal communication for reports, briefs and executive documentation.
• Proven ability to build productive relationships across diverse stakeholders.
• Strong analytical and problem-solving skills with practical solutions.
• Experience supporting governance processes, reporting, risk management and delivery oversight.

Responsibilities

• Support the governance, planning, tracking and reporting of strategic transformation initiatives.
• Work with delivery teams, senior leaders and governance forums to enable portfolio outcomes.
• Prepare high-quality reports, briefs, presentations and governance documentation for executive stakeholders.
• Maintain portfolio dashboards, reporting artefacts, schedules, roadmaps and performance reporting.
• Support portfolio governance activities, including coordinating meetings, forums and stakeholder engagements.
• Monitor program milestones, dependencies, risks and issues across multiple transformation initiatives.
• Assist with development and continuous improvement of portfolio management frameworks, templates, tools and processes.
• Contribute to risk management activities, including maintaining risk registers and supporting mitigation strategies.
• Support benefits realisation and performance measurement through tracking KPIs and outcomes.
• Analyse information and provide insights to support strategic planning and informed decision-making.
• Build strong collaborative relationships across business and enabling functions to support delivery outcomes.
• Promote best practice portfolio and project management approaches and culture of continuous improvement.

Skills

Governance

Stakeholder engagement

PMO experience

Portfolio reporting

Analytical thinking

Communication

Job description

Chandler Macleod is recruiting on behalf of our client for experienced Transformation Support Leads to join a nationally significant transformation program. This is an exciting opportunity to contribute to enterprise-wide change initiatives, supporting the successful delivery of strategic outcomes through strong governance, reporting, stakeholder engagement and portfolio coordination.

About the Role

As a Transformation Support Lead, you will:

• Support the governance, planning, tracking and reporting of strategic transformation initiatives.
• Work closely with delivery teams, senior leaders and governance forums to enable successful portfolio outcomes.
• Prepare high-quality reports, briefs, presentations and governance documentation for executive stakeholders.
• Maintain portfolio dashboards, reporting artefacts, schedules, roadmaps and performance reporting.
• Support portfolio governance activities, including coordinating meetings, forums and stakeholder engagements.
• Monitor program milestones, dependencies, risks and issues across multiple transformation initiatives.
• Assist with the development and continuous improvement of portfolio management frameworks, templates, tools and processes.
• Contribute to risk management activities, including maintaining risk registers and supporting mitigation strategies.
• Support benefits realisation and performance measurement through the tracking of KPIs and expected outcomes.
• Analyse information and provide insights to support strategic planning and informed decision-making.
• Build strong collaborative relationships across business and enabling functions to support successful delivery outcomes.
• Promote best practice portfolio and project management approaches and contribute to a culture of continuous improvement.

Key Criteria for Success

To be successful in this role, you will demonstrate:

• Experience working in transformation, PMO, portfolio, program or project delivery environments.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Excellent written and verbal communication skills, including the ability to prepare high-quality reports, briefs and executive documentation.
• Proven ability to build productive relationships with a diverse range of stakeholders and work collaboratively across teams.
• Strong analytical and problem-solving skills, with the ability to identify issues and develop practical solutions.
• Experience supporting governance processes, reporting activities, risk management and delivery oversight.
• A proactive, self-motivated approach with the ability to work independently and take initiative.
• A growth mindset and commitment to continuous improvement, learning and innovation.
• Strong digital literacy and confidence using reporting, collaboration and project management tools.
• Resilience, adaptability and a positive approach to working in a changing environment.

Mandatory Requirement: Current Baseline Security Clearance. The ability to obtain and maintain an NV1 Security Clearance may also be required.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.